Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,569)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

February 4, 2023

Seems that it will help a lot. Very quick support, fixed everything quick and well. Thanks to Annie.

My Wild Other
Lithuania
About 2 hours using the app
FireGroup replied February 6, 2023

Hi Jonas,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

February 9, 2023

very good!!! the support is really helpful.

they help me to solve the translate and cuuency issue!!

ACEANDRARE
Japan
About 14 hours using the app
FireGroup replied February 14, 2023

Hi MOMOKO,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

April 10, 2023

Great app. Customer support is perfect. Have been struggling with the button but they solved it all.

NJ Accessory/Buy Direct & Save
United States
About 1 hour using the app
FireGroup replied April 12, 2023

Hi BIBI,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

September 2, 2022

Amazing Support , Molly was Great ! she helped through all the steps. Even in the basic simple things

Chato
Lebanon
About 1 hour using the app
April 6, 2023

App is easy to set, and easy to manage. Also - good customer support included, can fast and reliable.

OFFTRENDCLUB
Slovakia
11 days using the app
FireGroup replied April 10, 2023

Hi Benjamin,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

August 4, 2022

Great & fast support, thank you for helping me - Solved all of my problems about language and currency.

Recklessvn
Vietnam
About 2 hours using the app
August 9, 2022

Hard to navigate and know exactly what you're doing but eventually it works thanks to customer service.

Line Work Bucket Products
United States
About 24 hours using the app
September 5, 2022

They helped me installing and it is working great. Now everyone can use the translation option uhulllll

elisatorelly
United States
About 1 hour using the app
July 20, 2023

Amazing customer service. I got all my requests quickly and efficiently attended to. Thank you Transcy.

Vexxels Garments
Ghana
About 5 hours using the app
FireGroup replied July 21, 2023

Hi Krystle,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

August 7, 2022

great app thank you, lady from customer service is very helpful she helped to start app quick and easy

Magdafurniture
United Kingdom
31 minutes using the app