Reviews (116)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, time‑saving UPS integration. It’s easy to install, connect to a UPS account, and automate workflows like order import, label creation (including multi‑box), fulfillment, and tracking. Many praise the fast, proactive support for setup, rules, and OAuth migration. Merchants value flexible shipping rules, smooth international handling with auto commercial invoices, good UPS rates, and that it’s free.

December 8, 2025

UPS Support really works, Ruben helped me with connecting two stores to one account, so I am completely satisfied with this app and can recommend it for sure.

SKINLIST
Netherlands
Over 1 year using the app
November 17, 2025

Great support from Ruben who helped us solve an issue after UPS migrated to OAuth 2.0

Canoe Centre
Ireland
Over 2 years using the app
November 4, 2025

Quick responses and help me resolve an issue I was having with the app.

MacQueen Pipes
Canada
12 days using the app
October 22, 2025

Had a great experience with the IT team, always on hand and very prompt with support during our initial set up/plug in stages. Shout out to Ruben for putting up with me :)

The Muff Liquor Company
Ireland
25 days using the app
October 9, 2025

The support I received was above and beyond my expectations, especially with Rueben. I needed to update web pages with UPS and effected my UPS app in Shopify and my customers were unable to place orders. Reaching out for support and he (Rueben) was there to offer assistance and most instances, corrected the issues. I would highly recommend!!!!

Camille La Vie
United States
10 months using the app
August 1, 2025

Fantastic customer support! I have never gotten responses so fast from customer service and they resolve issues just as quickly. No complaints - keep up the great work UPS Shipping Team!

Rviita Wholesale
Canada
About 21 hours using the app
April 22, 2025

Works reliably and saves us tons of time daily. Thank you!

Aiya Beauty Care
Austria
5 months using the app
January 27, 2025

Easy to use and very quick support when we needed some help with setup.

Bobbi Beck
United Kingdom
11 days using the app
December 5, 2024

I had issue printing the ZPL format labels, I setup a call with the support team, they gave a solution and within 15 minutes I was able to print labels. Thank you.

Ayushakti EU
Netherlands
About 2 months using the app
October 25, 2024

we have an issue with sync shopify orders to UPS ecommerce dashboard, it is a show stopper.

Can you anyone help with it, please contact us.

Kiyoko Beauty
Canada
About 1 year using the app