UPS Shipping (Official)

So far so good. I have only just started using the platform. Great customer service via the chat widget. Ruben answered all my questions in great timing. I look forward to using the dashboard.

Ruben is amazing! He responded so quickly to all my questions and got me up and running in two days, with my very specific requirements!
This has honestly saved us so much time, I'd definitely recommend trying this app!

This is a great app for syncing your orders and creating UPS shipping labels. Support is the best, thank you Ruben! Always fast with their replies and very helpful. We needed some additional features and they made them happen in a few weeks. A must app if you don't want to manually create UPS labels.

Finally an official (excellent) app to ship with UPS. We find the dashboard even more user friendly than the Shopify admin one because the filter search function is unbelievably flexible. We had some hiccups in the beginning but it was quickly cleared via contact with Ruben. Thanks for increasing our efficiency using Shopify.

I had the best customer service experience with Yassir (Belgium). He was clear, patient, and very knowledgeable. I was so stressed prior to the call, about shipping in Canada and to the States because it is all so new to me. But now, I feel saved from the stress of watching endless youtube videos to find answers. He walked me through every step and sent me some links that will help me get an account manager. I'm truly happy to have such a great person like Yassir to help me out! (long but I needed to pour out my heart)

Agree with all other feedback to date. the app significantly reduces our processing time (compared to ups.com website) and reduces opportunity for human error copying from one system to another. We can continue to manage growth in-house for a greater period, before taking the leap to 3PL support. Rubens support has been fantastic with a refreshing approach, listening to customers needs and making instant improvements to the system if needed, most unexpected for a large company such as UPS, can't recommend highly enough.

We started using UPS Shipping Dashboard because of the better integration provided by this App to Shopify. Setup was straight forward. Orders are faster to process as it picks them up from Shopify and fulfils them back to Shopify with tracking once processed. Saved multiple steps for our order processing team. Any minor setup issues we had; their support team sorted them. In fact, support is top notch all round, small functionality issues were fixed or improved in hours. They have even taken on-board a few suggestions to add functionality that will mean faster ways of dealing with customer service issue from our side. If you have UPS & Shopify, UPS Shipping Dashboard is great.

ok - Ruben is the absolute BEST! I had originally downloaded the app and couldn't get any printers to show (we use a Zebra GC420d). So I uninstalled the app and reinstalled it hoping this would help. One thing lead to another and the app got really messed up.

Ruben helped fix all the issues I had created by uninstalling and reinstalling the app multiple times. App now works great!

If you have any issues with your printer not being found, do not uninstall the app - simply send support a message and they will walk you through a quick process to get everything synced!

I would highly recommend this app if you want to use your own UPS shipping account with Shopify.

Thanks again Ruben - you are the very best! This app is a partner of UPS.

I don't usually leave reviews but when the team reached out to ask about leaving a review I just had to.

The UPS app has, first of all, made my life easier, I used to use UPS.com which is so time-consuming and a legacy system which would not integrate with Shopify and CSV input let me down multiple times. This app helps me ship orders really quickly and has put an end to data input! I tried a few other apps for UPS integration and none of them worked well for me.

Secondly, the support team has been amazing. Questions have been answered quickly and they've taken my feedback and implemented new features to make the shipping process even better. This is just awesome.

Lastly, It's free! App fees can add up over the year and great to have a fantastic app that's free!

Thanks you

This Free app from UPS saved me from the pain of using so many shipping apps. The apps simply works all the time. The best feature of this app is that it will create a Commercial Invoice for all international shipments automatically as soon as label is printed. All the features in the app dashboard are easier to navigate. Best of all, they provided me with the best support, which is so quick even for all technical questions. Thanks Ruben!!! All the labels are printed with order number on it, the tracking details will be automatically updated to shopify and to customer, the tracking updates goes to customer directly from UPS in respective multiple languages and If the shipping methods in Shopify are automatically mapped to the methods in this UPS App Dashboard, then that would be an incredible feature and removes confusion for those who would want to use multiple shipping companies. If you use only UPS, then no problem at all.