Reviews (116)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, time‑saving UPS integration. It’s easy to install, connect to a UPS account, and automate workflows like order import, label creation (including multi‑box), fulfillment, and tracking. Many praise the fast, proactive support for setup, rules, and OAuth migration. Merchants value flexible shipping rules, smooth international handling with auto commercial invoices, good UPS rates, and that it’s free.

October 13, 2024

WE HAD AN ISSUE WITH NOT BEING ABLE TO CONNECT WITH OUR UPS DASHBORAD THROUGH OUR SHOPIFY APP. BUT WITH A LITTLE HELP FROM THE SUPPORT TEAM WE GOT IT FIXED AND ALL BACK RUNNING SMOOTHLY.
THANKS FOR YOUR GREAT SUPPORT

DAWL Diet Co.
United Kingdom
Almost 2 years using the app
September 20, 2024

I've not been using the app very long, but so far I've had a good experience with it and customer support was extremely helpful in resolving the one issue I had.

Hadean Press
United Kingdom
22 days using the app
July 19, 2024

Its been really easy to install and operate. The customer service are very responsive. Very happy so far

Edge Only
Ireland
About 1 month using the app
June 3, 2024

Super fast support response every time I've encountered an issue with the app. 100% recommend

Materia Rica
Spain
8 months using the app
April 18, 2024

The customer service on this app is ten times better than what I was getting with Shopify. Thank you Ruben and team!! I absolutely love your level of service. Cheers ;)

RARE PRINTS AND POSTERS
United States
10 days using the app
April 15, 2024

Quick response and Ruben Miller fixed the issue swiftly! Very grateful. Thank you!

Urban AIP
United States
5 months using the app
February 22, 2024

The app works pretty good, sometimes it has some errors, but the customer service is great (if you get Ruben specially) good app to use

Fab Pub Shop
United Kingdom
8 days using the app
February 16, 2024

As far as customer service goes, UPS has shown great effort in responding on time and dealing with the issue, along with following up to help & guide.

Hommix UK
United Kingdom
4 days using the app
Edited June 19, 2024

I have been using this app for awhile now. It works great for us! I would recommend this app to anyone trying to streamline their UPS shipping within Shopify.

GNkitchenandbath
United States
12 months using the app
United Parcel Service, Inc. (“UPS”) replied May 27, 2024

Hello,

thank you for your message.

You've opened up 4 tickets and every single ticket has been answered a couple of times.

Since the issue has been resolved, you're using the Dashboard on a daily base. Please get back to us since we've tried to reach back to you numerous times to check in and see if there is anything else missing for your label creation workflow.

November 21, 2023

The UPS app is super user-friendly and checks-off all the boxes. Ruben from UPS is second to none when it comes to providing quick and effective assistance on any issue needed. Would be proud to have Ruben on my team.

Endless Greats
Denmark
About 1 month using the app