Vitals: Reviews, Bundles & 40+

Vitals: Reviews, Bundles & 40+

Reviews (2,990)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this all‑in‑one app replaces several separate tools and is great value for the price. They report strong gains from upsell, bundle, and volume discount features, plus helpful extras like reviews, cart and checkout enhancements, visitor replays, and AI behavior insights. Many find it fast, reliable, and easy to use. Support is frequently praised as extremely quick, friendly, and hands‑on with custom fixes and setup.

Edited May 2, 2026

Proactive customer service. Great features for all kind of stores.

Label Menswear
United Kingdom
About 1 month using the app
June 2, 2026

this app hase every thing you need to have hige level store

sea tents
Israel
5 months using the app
April 27, 2026

Excellent chat support, they respond quickly and are very helpful in resolving any issues related to the app

SisuWell
United States
27 days using the app
April 28, 2026

Je recommande Vitals car il y a plusieurs possibilités d'amélioration des sites et d'optimisation du business.

Maison Marlose
France
Over 1 year using the app
April 27, 2026

Did a great job, executed every problem I had, very fast too!

BRUCE FLAME KITS
United States
6 months using the app
May 30, 2026

Great

Just Because Gift Baskets
United States
10 months using the app
May 30, 2026

Michael is great!

Holistique Beauty
United States
2 months using the app
February 22, 2026

Great apps, could have more visual/aesthetic customisation options, and they used to always have a live chat feature which is now mostly disabled.

Kitty Kabana
Australia
About 1 year using the app
Vitals replied July 20, 2026

Hello there,

Thank you very much for your feedback. "Great apps" from someone who actively fine-tunes their store means a lot, and it's been a pleasure dialing in your reviews section with you across all those chats.

Since your review, we've reworked a lot of features in our Product Reviews. There are more native styling settings now, and new ways to display your reviews, so much of what used to require our custom CSS no longer does.

If a tweak ever resets after an update, let us know, and we'll set it straight, often the same day.

Our team is still on chat and email every day, and you've seen that in the sessions we've jumped on together recently. If reaching us ever felt harder than it used to, I'm sorry, and you can always ask for me directly.

If you ever want a hand with any of it, I'm one message away. Thanks for taking the time to share this.

Michael, Head of Support

June 3, 2026

Ik wilde de chat button graag in het midden van de rechterkant van de webshop hebben en dit ging heel snel en ziet er veel beter uit! Hele handige tools sowieso via vitals gevonden.

Dresses Boutique B.V.
Netherlands
Almost 4 years using the app
April 17, 2026

It is easy but it makes some mistakes when you change the products category. It can improve, but for sure i recommend it

amabilecamas
Chile
4 months using the app
Vitals replied July 20, 2026

Hi there,

Thank you for the recommendation. It means a lot, and I'm glad the app has been easy to work with.

You're right about the rough edge you ran into. Pages built with our AI Page Builder share one template, so editing an image in the Theme Editor can spread it across products, and changing themes can reset the layout. The fix is to set each product's images and text on the product itself rather than in the Theme Editor, which keeps them separate.

If you'd like a hand, write to help@vitals.co and ask for me, and I'll set your product pages up with you so they hold. Thanks again for recommending us.

Michael | Head of Support