Vitals: Reviews, Bundles & 40+

Vitals: Reviews, Bundles & 40+

Reviews (2,990)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this all‑in‑one app replaces several separate tools and is great value for the price. They report strong gains from upsell, bundle, and volume discount features, plus helpful extras like reviews, cart and checkout enhancements, visitor replays, and AI behavior insights. Many find it fast, reliable, and easy to use. Support is frequently praised as extremely quick, friendly, and hands‑on with custom fixes and setup.

January 15, 2026

Jusqu'à maintenant, je n'utilise Vitals que pour la recherche d'avis clients. C'est vraiment super pratique. Une suggestion : ce serait intéressant d'avoir le nombre d'avis restant indiqué dans la page de recherche pendant que je fais le tri. Cela m'aiderait énormément!

Lune et Plume
Canada
About 2 months using the app
Vitals replied July 20, 2026

Merci beaucoup pour votre retour, ça fait très plaisir à toute l'équipe, et je suis ravi que la recherche d'avis vous soit aussi utile au quotidien.

Votre suggestion est excellente. Voir le nombre d'avis restants sur la page de recherche pendant le tri rendrait le travail bien plus fluide.

Nous l'avons bien notée dès que vous l'avez partagée, et notre équipe produit la garde en vue pour Product Reviews.

Si d'autres idées du même genre vous viennent, écrivez-nous à help@vitals.co en demandant Michael, et je les ferai remonter avec plaisir. Merci encore de nous aider à rendre l'app meilleure.

Michael, Responsable du support

April 17, 2026

It is easy but it makes some mistakes when you change the products category. It can improve, but for sure i recommend it

amabilecamas
Chile
4 months using the app
Vitals replied July 20, 2026

Hi there,

Thank you for the recommendation. It means a lot, and I'm glad the app has been easy to work with.

You're right about the rough edge you ran into. Pages built with our AI Page Builder share one template, so editing an image in the Theme Editor can spread it across products, and changing themes can reset the layout. The fix is to set each product's images and text on the product itself rather than in the Theme Editor, which keeps them separate.

If you'd like a hand, write to help@vitals.co and ask for me, and I'll set your product pages up with you so they hold. Thanks again for recommending us.

Michael | Head of Support

April 16, 2026

Highly recommend John Seth in the chat. John helped me today with something I had been struggling with for hours. Even when I could not work it out from his instructions, he was able to do it for me.

Lulliyo
Australia
5 days using the app
January 10, 2026

Vitals is an all in one suite that adds so so much to any store.

From section builders to Rich Snippets through to a Reviews application and much more.

The amount of value is incredible with this.

Add to that a super responsive support team who'll help almost instantly with minor coding tweaks its like having a personal tech support in your pocket - almost!

Seriously joking aside - try it out and bring your basic shopify theme to life - you won't regret it.

boingbikes
United Kingdom
About 2 months using the app
Edited June 20, 2026

Vitals helpdesk support is wonderful. Had an issue using their Product Bundles feature, and Kliphord answered my questions and helped me resolve my problem. Thank you lots Kliphord for your patience and your fast response. Appreciate it lots.

Vitals is fab, easy to instal and offers lots of really useful apps to add to your online store and give you more control over presenting your products more successfully to potential customers. Try it out - you'll love it.

Claude

The Military Place
United States
6 months using the app
May 22, 2026

The app has a lot of features. It's very interesting. Support is also great. Over all a very good app.

Pronat
Romania
8 months using the app
December 30, 2025

This app is excellent! I have been using many different apps trying to achieve various goals!

1. Support is second to none! I have never used an app with genuine, helpful, fast support!
2. The app is straightforward to use! The features are great.
3. Our conversions are up! The AOV is up! Everything is moving in the right direction, and frankly, a lot of it is down to the apps within this app!

This app has paid for itself within the first 10 days of usage! I mean come on... what else can you ask for!

Big Game Bikes
United Kingdom
20 days using the app
December 21, 2025

Vitals has been exceptional for me. It helped me convert customers and made upgrading my business easy. They always answered my questions quickly within the hour or right away. The team at vital have been great to me and i recommend them to e commerce owners at all levels.

Greycord Beauty
United States
Over 1 year using the app
December 18, 2025

Fantastic support — fast and thoughtful.
The Vitals team helped us fine-tune our cart and review display quickly and precisely. Super responsive, clear guidance, and everything was implemented exactly as requested. Really appreciate the hands-on support!

RE LUMI Beauty
United States
10 months using the app
December 18, 2025

Truly lives up to the name. There are so many features in the app that we love, like the Back in Stock and Bundle features. I like that you can customize where you see alerts so you choose where messages pop up.

I do wish you could customize the widgets themselves a bit more, but most work just fine.

Customer service is also great!

Geoffrey Siu Art LLC
United States
About 1 year using the app