Vitals: Reviews, Bundles & 40+

Vitals: Reviews, Bundles & 40+

Reviews (2,990)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this all‑in‑one app replaces several separate tools and is great value for the price. They report strong gains from upsell, bundle, and volume discount features, plus helpful extras like reviews, cart and checkout enhancements, visitor replays, and AI behavior insights. Many find it fast, reliable, and easy to use. Support is frequently praised as extremely quick, friendly, and hands‑on with custom fixes and setup.

June 14, 2026

良い

Felva
Japan
28 days using the app
September 26, 2026

BONJOUR, MERCI BEAUCOUP POUR CETTE APPLICATION GENIALE

Danslacuisinedemaman
France
About 3 years using the app
June 21, 2026

I cancelled the App at June 9th, but still be charged by 29.99 USD at 21th June. Why?

Aovitao
United States
2 months using the app
Vitals replied July 20, 2026

Hi there,

Thank you for the feedback, and I'm sorry the charge caught you off guard after you'd already uninstalled.

Shopify bills app subscriptions a cycle at a time, and yours had already been set for June before the uninstallation on the 9th, so it still went through on the 21st. That part runs on Shopify's side, but I completely understand how frustrating it is to be charged for something you'd already left.

We've reached out a few times by email and other channels with the next steps to make this right for you. If you'd like, you can write to help@vitals.co and ask for me, and I'll take care of it personally.

Michael | Head of Support

June 11, 2026

ITS GREAT APP

Devauss Store
United Kingdom
3 days using the app
August 27, 2026

me gusta

OneMarkt
Spain
8 days using the app
August 26, 2026

bonne application

Bricolage JP
Canada
Over 3 years using the app
June 8, 2026

muy bien!

mellamangirasoles
Spain
4 days using the app
Edited May 28, 2026

To be honest they have won me over. I initially left a negative review as I had a lot of problems with set up, caused by misinformation and mistakes made by their dev team (which had a negative impact on my sales). But after a couple of months of using the app I can honestly say it is FANTASTIC and has probably won me back that revenue 5x over. So much functionality to choose from and, despite their earlier mistakes, the dev/support team are pretty good at assisting with things quickly which I appreciate. Would really recommend this app to anyone wanting to increase AOV and conversion rate - so pretty much all business owners!

Miriam's Collection
United Kingdom
3 months using the app
May 2, 2026

Excellent customer support fast, reliable, and easy to communicate with. The team responds quickly, explains everything clearly, and goes the extra mile to resolve any issues. It’s clear they genuinely care about helping their users succeed. Highly recommend this app for the outstanding support alone.

GetVelqo
Austria
3 months using the app
June 12, 2026

Très bon servir de la part de Michel! Il a réglé mon problème très efficacement, en prenant le temps de comprendre le problème

Velora
France
About 2 months using the app