Vitals: Reviews, Bundles & 40+

Vitals: Reviews, Bundles & 40+

Reviews (2,977)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this all‑in‑one app replaces several separate tools and is great value for the price. They report strong gains from upsell, bundle, and volume discount features, plus helpful extras like reviews, cart and checkout enhancements, visitor replays, and AI behavior insights. Many find it fast, reliable, and easy to use. Support is frequently praised as extremely quick, friendly, and hands‑on with custom fixes and setup.

January 16, 2023

My initial variants selector for the Recently Reviewed App was really funky. I hopped onto a troubbleshooting chat at 1 am and not only got prompt service but my Vitals assistant really hung in there to make sure the troubleshooting results were to my aesthetic preference to my store look and feel. Very personable, patient, and effective.

Self Made By My Own Magic
United States
2 days using the app
November 19, 2020

This app is extremely good value for money and unlike other apps on the marketplace offers seriously impressive support. The response times are quick and the team are helpful and very good at what they do. They're always on hand and will go above and beyond to help you in your hour of need. I'd call this an essential app for your Shopify Store.

Omnitub
United Kingdom
3 months using the app
November 19, 2020

Great value app. As mentioned by others have been able to switch off other apps. It basically does everything you need. Additionally the customer service has been amazing when I've needed help. I had a small glitch with reviews showing and they helped me work out what needed to be switched off in my theme in order for the reviews to show correctly.

nibbleandrest
Australia
About 1 month using the app
February 24, 2021

We've only been using the app for a day and the support has been a revelation. We needed help with some customization and the VITALS team not only responded in less than an hour, they continued to answer my follow up emails as soon as they were sent. Will continue to use this app and update my impressions as we get into it more. For now: super happy!

Monkey Mind
United States
5 days using the app
February 16, 2022

Excellent app with lots of different features which you have full control of for upsells, cross-sells, and much more. Not to mention the awesome support provided by their team.. I reached out to Michael J. and he helped me with the fixes I needed in no time, and exactly how I wanted to be edited in the code just for my store. Thank you guys, you rock!

Dog's Love Store
United Kingdom
12 months using the app
March 14, 2022

I don't use everything this app is offering but using few basic stuff. I never needed support before but recently when I had an issue with the images, I requested help and even though it was a weird time they replied within 10-20 minutes resolving the issue. If you need the app, keep in mind that they do have support which is important factor to decide.

Turkish Home
United States
Almost 3 years using the app
April 2, 2023

Vitals is a wonderful app, I've been using it for a few days but it amazed me. It has so many features that help you to grow your business. Til now, I'm satisfied about most of them, but some need to be improved such as: Related Products
Especially, the CS team is very responsive, 24/7, they're very helpful
Thank you, Vitals, keep doing what youre doing!

FaithCorner
Vietnam
3 days using the app
June 9, 2021

Its a Super Cool App with really easy to use UI. I think one of the best apps I have browsed on for shopify and definitely worth the cost. Also the support team is super quick in responding and resolving the issue. I just chatted with Costin C. and he resolved a small error in seconds..Super work guyz. Kudos! Do download and install..! Highly recommended.

Bling Bag
India
About 2 months using the app
Edited October 26, 2021

I enjoy this app a lot and the support I received was amazing! I needed some customizations to make the Product bundle module displayed the way that I wanted. Shiela and Andrei were very kind and patient to work with. What they did was excellent. The app looks really nice and professional on my website now. I am totally satisfied. Thank you so much again!

K-beauty4u
United States
5 days using the app
Edited June 21, 2025

This app has been a game changer - deleted at least 5 other apps and saved over $100 per month by using just this app. Easy to configure and heaps of options to improve numerous areas of the site. Support crew are ridiculously helpful (Reymond you rock!), prompt in their action and response and go above and beyond to meet your needs. 10 stars if possible!!

Addict Tackle
Australia
Over 1 year using the app