Vitals: Reviews, Bundles & 40+

Vitals: Reviews, Bundles & 40+

Reviews (2,977)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this all‑in‑one app replaces several separate tools and is great value for the price. They report strong gains from upsell, bundle, and volume discount features, plus helpful extras like reviews, cart and checkout enhancements, visitor replays, and AI behavior insights. Many find it fast, reliable, and easy to use. Support is frequently praised as extremely quick, friendly, and hands‑on with custom fixes and setup.

October 28, 2020

We are very glad that we chose Vitals. Right now we are using 6 apps with them and they all work wonderfully helping us to attract more customers in the funnel. But what is more important is their excellent customer service. They answer promptly, very friendly and professionally. Especially want to say thanks to Filip and Zeus, these people are super helpful!

Artistro
United States
20 days using the app
July 7, 2020

I absolutely love this app! I had an issue when I was trying to input the product bundles HTML snippet code. My product reviews kept disappearing from my mobile website. After contacting the support team I had my problem solved in less than a few hours. Thank you Jed for all your help! I cannot wait to dive into all the other amazing features with app has to offer!

Chin Mounts
Canada
About 8 hours using the app
Vitals replied July 9, 2020

Fantastic feedback to say the least! Thank you for sharing your thoughts and enthusiasm! We're always happy to help and make sure everything works!

October 22, 2020

The support from these guys is stellar! Had an issue with the interaction of the discounting with clearpay on the cart. In a matter of hours they'd made some changes on their server side and it was working perfectly along with an update to refresh whenever qty was changed. This was a second bug that was annoying me that they solved without me even asking. Brilliant.

MayfairSilk
United Kingdom
3 months using the app
November 14, 2020

I’ve been looking for or a bundle app in particular but this has so much more, only just starting to use it so fingers crossed! Will update before my free trial runs out! Customer service is extremely fast and efficient, in particular Costin who I was speaking to today and helped me sort out a small issue. Many thanks, Studio Dancewear https://www.studiodancewear.ie

Studio Dance Wear
Ireland
5 days using the app
Edited November 28, 2020

Costin was able to help me customize my settings of the VITALS app over the span of 20-30 minutes. The app had some particulars to know about, but with their readily available help, he was able to direct and make changes on my behalf to get the site going as I'd like. Great stuff! The app has many features that I decided to use including bundle and volume discounts.

NexTrend Products
United States
9 days using the app
May 12, 2022

Stellar customer service. I submitted a ticket and within 15 minutes I had someone reach out directly. The problem was resolved in under a half hour from when I sent it in. The products offered are also a tremendous value given that you'd typically need a handful of apps to accomplish just a portion of what Vitals can do. I'm very happy with the product all around.

Galactic Snacks
United States
6 months using the app
May 12, 2022

The support/customer service on this app is AMAZING. They have a live chat that's apparently available 24/7 with the most efficient and helpful reps I've experienced on an app to date. I had a bunch of specific little things I needed to customize to my store, and one of the reps (shout out to Michael) was unbelievably attentive, polite and efficient. I'm so impressed!

Else
United States
Over 1 year using the app
August 20, 2021

I'm using about a dozen of the Vitals apps so far and they are all working great and add lots of various functionality to my store. I had issues with a couple of the apps not working quite right and Vitals support responded quickly and always had a fix within hours. Vitals is a great value for the amount of features you get and the apps all "play nice" with each other.

Holy Heroes
United States
7 days using the app
July 14, 2022

I have tried many free app and paid apps on Shopify. However, it is recently that i used Vitals. This app is really cool. It is an all-in-one app which u can just subscribe and forget about all other apps. Their CS is also great. I wanted a new payment logo which is not inside their standard configuration and John Paul just help to me to setup on our website. Thank you.

eplanetworld
Singapore
2 days using the app
November 27, 2020

This app is AMAZING! Look no further! I initially added this app because of its "All-in-One" features but the customer service is what takes the cake. Black Friday is a busy day for sellers and I had a couple of questions that I needed answered quickly. Boy, did they deliver! Costin was so awesome and very efficient in solving any concerns that I had. I am LOVING Vitals!!

Teach Pray Love Brand
United States
2 days using the app