Vitals: Reviews, Bundles & 40+

Vitals: Reviews, Bundles & 40+

Reviews (2,978)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this all‑in‑one app replaces several separate tools and is great value for the price. They report strong gains from upsell, bundle, and volume discount features, plus helpful extras like reviews, cart and checkout enhancements, visitor replays, and AI behavior insights. Many find it fast, reliable, and easy to use. Support is frequently praised as extremely quick, friendly, and hands‑on with custom fixes and setup.

May 15, 2021

The first time I used VITALS, I was immediately impressed by how easy it is to navigate. Quick tutorials are easily accessible for each feature... and there are PLENTY of awesome features! I love that I can easily manage my upsells, bundles, reviews, etc. all from one central dashboard. I am equally as impressed by the A1 level of customer service they've provided so far. The fact that they offer 24/7 assistance is a huge plus as it makes it easy to manage my business on my schedule. Recommended!

Blackwood Premium
United States
About 2 hours using the app
Edited April 7, 2021

For the price and to get so many features, it's by far my favourite on shopify. I use: upsell bundles, banner, visitor replays, product tabs, geolocation redirect, and more! Also, their support team is incredibly helpful. I've only run into one issue with my bundles and international pricing, but they're helping me to fix it and providing top notch service. They also have short-term and longterm roadmaps to show what to look forward to next. And you can upvote what you're looking to see. Love it.

International Beauty Institute
Canada
17 days using the app
Edited November 26, 2018

Incredibly happy to have found this app. We were able to remove several apps that were slowing down our website. Vitals is quick loading and responsive. Their support is fast, and they take suggestions seriously. They allow for feature suggestions within the app. Although they must be overwhelmed by the amount of suggestions, they're consistently working to add new features and improve the app! This is easily the best app on the Shopify app store and definitely deserves its perfect 5.0 star rating.

Wonder Flavours
Canada
About 1 month using the app
November 22, 2022

Never seen, used or met a customer service team like the guys at Vitals. Wow! I'm floored at your service. They listen, are always willing to help, quick responses, you don't have to wait in chat for more than 5 seconds. They go above and beyond! And they are the most polite tech people i have ever encountered. I'm staying not just for the apps in one bundle because that's AWESOME too but these guys as well. Gary S., Shiela Ann P. YOU ARE BOTH AWESOME! I hope Vitals gives you a good bonus this year

Kate McEnroe New York
United States
5 months using the app
May 13, 2023

I recently had some online trouble and John Seth from the website support company was an absolute lifesaver! He went above and beyond to help me resolve my issue, and did so with the utmost professionalism and courtesy. I cannot express how grateful I am for his assistance. John's expertise, patience, and friendly demeanor truly set him apart from the rest. I would highly recommend him and the website support company to anyone in need of assistance. Thank you, John, for your outstanding service and for making my day a little brighter!

ONETIMEBUY
United Kingdom
About 2 months using the app
April 10, 2022

I'm a new user to this app. So far it is super easy to use and customer service is top notch! I added a goal today. I love the flexibility to add specific collections and remove items that are not offered. I do however hope that this app includes a tiered discount option one day soon where I could offer a discount based on the amount you spend. For example:
Buy $250 get $25, $500 get $50, $1,000 get $100. I think I may have figured this out though using the Goal option. So far I'm very happy with this app and would highly recommend it.

GNkitchenandbath
United States
4 months using the app
Edited August 3, 2020

Is doing everything I'd hoped and more. The product bundling is very slick and it has replaced about 4 other apps, two of them paid ones.

What is even better is the support team have been amazing when I've been unsure of things or run into a difficulty with how it's integrated with my theme. Even just to ask when I was unsure how their app would integrate with other things. They are also super open to suggestions of improvements and have already added some awesome new features since I started using it only a month ago. Would totally recommend to anybody.

KASIE's Room
Australia
2 months using the app
April 23, 2021

It is not so much the number of APPs but it is the well-thought-out execution of those numerous APPs that really is the most pleasing aspect of these programs. As well many of us experienced with e-commerce often see the word bundle and we assume last year's tech, rest assured this is cutting edge. This is a wonderful APP in which I can assure you, will occupy much of your time exploring all the incredibly useful options and will yield incredible satisfaction once you realize you made an excellent decision in onboarding VITALS.
Ralph Turchiano CEO AlchePharma

AlchePharma
United States
About 24 hours using the app
May 30, 2022

I really love this app. It has so many features all under one banner. Some which have worked really well for us so far. The product bundles, the description tabs, the banners, the recently viewed and related products. I'm still working my way through it and trying different applicatons all the time. Had a problem with one feature and it was sorted through the chat in less than 30 minutes by John Paul. For the money it is simply amazing and has increased the functionality of our site immensely. I look forward to using further and seeing what new features are added.

Barefoot Junkie
United Kingdom
14 days using the app
January 28, 2020

HOLY CRAP!!! Is this the BEST APP EVER or what???
I spent DAYS screwing around with other apps that filled my Shopify store up with junk files.
Enter VITAL apps. Wow, just wow. Hmmmmm... let's see....
Easy to use? TICK! Beautiful styles? TICK! Every app I need rolled into one? TICK!
Plus these guys ABSOLUTELY ROCKED IT with their customer service - it's the best I've ever had! Plus their system uses caching that doesn't bog your store down.
It's a shame others have to know about this, I feel like I'm getting an unfair advantage by using it...
Thanks team from VITAL :)

Beauty Firm
United States
3 days using the app
Vitals replied January 28, 2020

Wow. One of the best reviews we ever got. You rock!