Vitals: Reviews, Bundles & 40+

Vitals: Reviews, Bundles & 40+

Reviews (2,978)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this all‑in‑one app replaces several separate tools and is great value for the price. They report strong gains from upsell, bundle, and volume discount features, plus helpful extras like reviews, cart and checkout enhancements, visitor replays, and AI behavior insights. Many find it fast, reliable, and easy to use. Support is frequently praised as extremely quick, friendly, and hands‑on with custom fixes and setup.

March 10, 2022

Great app with so many uses. A friend recommended it to me today, I wish I founds it long ago. I've paid a lot to have things coded into my site when this app would have worked great. Its also much simpler having everything you need in one app that works so well together. Their support is also fantastic. I needed help moving the location of my 'Recently viewed' and 'Frequently bought together' sections. I went on the live chat with Michael J and within not even 10 minutes he'd sorted it for me. Much quicker than having to wait around for someone to email back.
For all its uses its well worth the monthly fee. Im sure some sticky cart apps are $10 alone so this is great value.

The Little Bumble Co.
United Kingdom
About 1 hour using the app
March 24, 2022

I needed to update my theme and took the opportunity to install Vitals, replacing four other apps that I no longer need. The pricing is the same once those four apps are added up, and Vitals has a lot more functionality that I am looking forward to utilizing. But the main reason I am reviewing them right now is because their customer service absolutely ROCKS. I've been texting their tech reps several times an hour this entire evening, and every time I ask a question or have a problem, they are able to immediately answer or fix it for me. Literally as I type this, a tech rep is helping me fix a formatting issue with the review stars. Seriously, I am so impressed with this app!

Boutique Academia
United States
About 16 hours using the app
July 10, 2021

BEST APP EVER - SUPER FAST - INTEGRATES PERFECTLY - ALL APPS WORK FLAWLESSLY - BEST SUPPORT - THEY WILL HELP YOU WITH FINE TINING YOUR STORE WITH YOUR EXISTING THEME AS WELL! I was at first concerned to install a new app on my stable website. However after few queries with customer support, i was convinced to give it a shot. All apps integrate well and they have good options for editing layout & styles. For the stuff you can't edit (since i am not a developer) , the customer support fixes all of them for you in a jiffy. A big shout out to Zeus, Gary & Michael from customer support, who went out of the way to accommodate all my needs for fixing my product page layout & styling. You guys are the best !

ORIONZ
India
3 days using the app
July 18, 2021

OMG THE CUSTOMER SUPPORT IS FANTASTIC! Reymond Raymundo was there for me on a Saturday night ready and willing to answer all of my questions with full tutorials. I have individual Shopify apps that I am paying for.. for reviews and upsells etc- I came to this app to see what was worth it and what was not worth it for for the value and the money combined - this app seems pricey - but if i am paying for individual apps... it might make sense to purchase an app that has everything...while i am still checking the amazing features that this app has to offer (which can be overwhelming) i must say the customer service is on point! I only hope to hope that I have this level of customer service on my own store!

ImJustMe.Me
United States
21 days using the app
May 24, 2023

Vitals allowed us to add multiple features to our store, while paying for one subscription. Because they offer all of these tools in one app, we didn't have to worry about the malfunction that comes from installing multiple separate apps.

Their customer service is exceptional. They are quick to respond and go the extra mile to ensure that our matters are resolved. The team helped talk me through how certain features worked, provided styling and repositioning coding assistance, they even custom fixed a multilingual display issue for my store in Arabic.

To name a few of the tools that we're currently using: product reviews, recently viewed, related products, product bundles, wishlist, currency converter, and a few more.

unit-kw
Kuwait
4 months using the app
Edited July 19, 2021

Yes, we won't say anything new: the best app regarding the price/value ratio! Definiately 5 stars, you can't give less! Though we use now "only" 13 apps of Vitals, these 13 are extremely useful. And maybe 1 or two will be still added later, or use temporary, if needed (like announcement, wheel of fortune...). If you have a less developed Shopify theme, you can easily use even 20-30 options of it at once (without having speed issues). Then you can calculate, what you get for your money :) The 6th star would be its ease of use. Thanks Vitals!
Update: now we use 17 apps. Can't imagine life without VITALS anymore...these guys are amazing, beside the great app they work fast and a lot on customer service...which can't be easy.

loftandvintage.hu
Hungary
3 months using the app
June 19, 2023

Jed D was so helpful!

I think customer service is the main thing when it comes to running the apps in Shopify. He was able to stay with me on the chat while I made the changes on my website. Now that's CUSTOMER SERVICE!

I'll also take this moment to review the app.

It does help us generate more revenue with how the bulk buy and product recommendations work.

Plus... It's got a review function too!

WTH! IT'S ALL IN ONE!

I'm deleting some of my apps now. This absolutely saves me money!

Thanks again Vitals! Highly recommended this app to all businesses out there. And when I recommend it, I mean it. I rarely do reviews myself. And this app deserves my time and effort to review them.

If I could give 1000 stars, I would!

Posh Deluxe
Australia
25 days using the app
Edited September 6, 2020

I just began my store and was in the process of loading multiple apps and configuring them when a mentor told me about Vitals. I researched it, was astonished, unloaded, and cancel all of my other apps. I told them why and proceeded to configure Vitals. That was a few days ago.

Today I signed into my Shopify account to find a warning from Vitals about a Drawer issue with my cart. Since I didn't know what it was referring to, I reached out to support. Costin responded quickly and helped me with the issue immediately.

I was glad I could get rid of the drawer because as I was designing my store I didn't like that feature even though I didn't know what it was. Thank you, Costin and Vitals!!

LaGrand
Pivoting Mindset Apparel

Pivoting Mindset Apparel
United States
2 days using the app
October 21, 2021

Review based on initial impression and customer service. I only downloaded the app yesterday so it's too early to make a rating on effectiveness. Applying the features is easier than any other app I've used. There's no requirement to go into the theme liquid and paste code etc, everything just seems to work right from the vitals dashboard and is live on our site in seconds. We have a lot of apps installed and I think site speed seems a bit laggy, but most likely I can go in and remove most other apps as Vital performs most of the same features. Customer service excellent so far (Costin C helped me). In seconds Costin updated some of the styling so it matched our site colours, and also explained some things I was confused about. Very impressive.

Evermix
United Kingdom
About 20 hours using the app
Edited January 4, 2023

Wow! Just Wow! I discovered this app few weeks ago and since then I keep read about it. And ... finally, I installed it! I already spend a full day on it and I keep discover! It is like a new toy and it is amazing! It really offers you a full pack of apps - from Volume Discounts and Product Bundles to Eu Cookie Bar and Free shipping Bar and SEO and all you need to make your cart attractive for customers. I even discover new functionalities - that I have no idea about till now - and I can only High Recommend for all shopify owners - it is just very easy to install and handle it! I am so curious about new results! :) Thank you, guys who made this one possible! I am thrilled! :)
Update January 2023: I am still using the app and I have only good feedback for it! You must try it, to see how cool it is!

www.postcardsmarket.com
Romania
Over 2 years using the app