Vitals: Reviews, Bundles & 40+

Vitals: Reviews, Bundles & 40+

Reviews (2,979)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this all‑in‑one app replaces several separate tools and is great value for the price. They report strong gains from upsell, bundle, and volume discount features, plus helpful extras like reviews, cart and checkout enhancements, visitor replays, and AI behavior insights. Many find it fast, reliable, and easy to use. Support is frequently praised as extremely quick, friendly, and hands‑on with custom fixes and setup.

Edited January 4, 2023

Wow! Just Wow! I discovered this app few weeks ago and since then I keep read about it. And ... finally, I installed it! I already spend a full day on it and I keep discover! It is like a new toy and it is amazing! It really offers you a full pack of apps - from Volume Discounts and Product Bundles to Eu Cookie Bar and Free shipping Bar and SEO and all you need to make your cart attractive for customers. I even discover new functionalities - that I have no idea about till now - and I can only High Recommend for all shopify owners - it is just very easy to install and handle it! I am so curious about new results! :) Thank you, guys who made this one possible! I am thrilled! :)
Update January 2023: I am still using the app and I have only good feedback for it! You must try it, to see how cool it is!

www.postcardsmarket.com
Romania
Over 2 years using the app
Edited April 23, 2021

When they say " 24/7 heroic support", they mean it!!!!! If I could give them 10 stars I would. I cannot believe the level of service and customization they have done for me. I'm sure they are tired (but very patient) of me asking for edits, but they do it almost immediately, if not within a couple hours. So far I'm using about half of the features, and really pleased with all. My ONLY "wish" is that the Presell feature worked a little different, maybe they will make those changes (please). I wish these guys did a "Stocky" purchasing app, as everything they have done is AMAZING!!!!! One wish I have is that when there is a product review, there was a quick option to copy that review to the same products (just different color), Thanks for being patient support team, especially Reymond, Zeus, Michael and John.

Posh Baby
United States
17 days using the app
January 17, 2021

This app is a no-brainer and it must be the best app on Shopify? I have to say the staff has been very helpful in helping with some specific placements of the apps or if ever I had a problem getting anything to work. I am using a number of the apps but these are the main features that I think help with conversions 1. Product Bundles
2. Volume Orders
3. Pre-Orders
4. Recently Viewed
5. Related Products
6. Shipping Information
7. Wheel Of Fortune
8. Currency Switcher I use many more but these I believe are defiantly a must-have to help with conversions. So good I disable some other apps that were offering similar features. I also like they are very transparent with the road map and seeing that they will also support pre-cart upsells and bogo will also be great features. In time I am pretty sure they will have every feature imaginable.

youthandearth
United Kingdom
23 days using the app
December 1, 2020

There are several apps in this bundle that I consider essential to making my store run smoothly. Number one for me is "Hide Dynamic Checkout Buttons". The amount of customer support I had to do went down by 50% when customers can't checkout before they get past the initial cart view page. That one feature made the price of the app worthwhile for me as it saves several hours a month of my time and makes happier customers. I find Vital's "Product Bundles" to be superior to all the other bundle apps I have tried out. Their "Product Description Tabs" are also great because it makes needed info available for my customers but hides that info behind an elegant tab that is easy to access for those who need the specs on an item. Right now I use a total of 10 of the 40+ apps in this bundle. I know I will also implement a couple more of them soon. This bundle is a bargain.

artisticthreadworksstore
United States
6 months using the app
June 24, 2023

Our company Concord Aerospace has been utilizing Vitals in our online operations for several years, and we have nothing but the best things to say about the product. The ideology and the flexibility of their ecosystem was the main reason we decided to add Vitals to our system. Our of almost every other app we are currently using, although seeming the most elaborate, Vitals has been the one that gave us ZERO issues and only helped us streamline different elements, which in the past costed several times more than our current monthly payments when combined.

In addition, we can not say enough about their customer service and their willingness to help and guide the users if there is a change, or a feature that needs customization or small tweaks.

We recommend Vitals to anyone who is looking for an efficient, easy to operate and worry-free addition to their online operations.

Sincerely
Concord Aerospace Tech Team

Concord Aerospace
United States
About 2 years using the app
February 5, 2021

I am by no means a web designer. I took on the challenge of completing our website myself, after hiring someone; and they failed to produce any results in three weeks. I had already started the design, I simply needed to add all the technical bells and whistles, social media buttons, gift cards, reviews, etc. Well, as I learned that's the most important part and the most tedious of a website. But Vitale made it extremely easy for a beginner like myself. Their videos are very informative and will walk you through the process step by step. And if should get stuck after that customer service is 24/7 and quick to respond. Even in the middle of the night. I never waited more than an hour for a response. Also, I don't want to forget. The main reason, I considered Vitale was because all the apps I was using were slowing down my website. Using Vitale, I was able to delete several apps, and my speed has already increased 11 points.

Chuupul Leather
United States
3 days using the app
April 6, 2021

Vitals is a tremendous value. I "only" use about 19 of the 40+ apps on our site, but they've had a major impact on our site. Everything matches our theme perfectly and, unlike many apps in this app store, they load extremely quickly, without slowing down load times. If I were to add a feature to the app, it would be an announcement bar option, or some other display option, to provide some clarity for the currency app for those of us using multiple currencies. In other words, when we display prices is $ AUD or $ CAD, shopify dictates how the currency shows up and it actually omits CAD or AUD and only shows the dollar sign. Since shopify controls this, some kind of popup or bar that says "prices displayed in Australian or Canadian dollars" would eliminate confusion, because we've had a lot of questions. Again, this is no fault of the app. It's how Shopify displays currency when a site uses multiple currencies and it's very, very confusing.

MediaLight Bias Lighting
United States
About 1 month using the app
January 11, 2021

I wanted this for my shop, primarily for the popups to show what others have bought and for recommending other items to purchase (which wasn't an option with my theme) - and I love how well both of those work, BUT there is so much more with this app! Showing that I am running low on stock and the countdown until a sale is over has really increased my sales. I had an independent audit done from a business that specializes in SEO and e-commerce marketing and they said the alt tags look great, which is a huge feature to not have to do yourself. And now I will also be adding volume discounts to encourage shoppers to buy more. I also now use the feature that prevents people from copying my images and text, as I found some of my items were stolen and sold in another shop - so hopefully that helps. All of this is really awesome, but what really sets this app over the top is the amazing customer service! You have an issue or question? You will get an almost IMMEDIATE response! Love it!!!

Scandinavian Design Studio
United States
About 1 month using the app
June 7, 2021

The app is GREAT is getting better. The 24/7 support is out of this world. It does many of the things Conversion Bear does and more -- and for way less money. I'd say that while the overall quality of some of the upsell/cross-sell widgets isn't 100% on par with Conversion Bear, the support team is willing to help customize them for our site as best as possible. If you plan on using Vitals for upsells/cross-sells, or anything that manipulates the cart price, then THIS needs to be the only app you have that can manipulate the price, or else the cart gets a bit funky. I wish that the Volume Discount widget was a bit better designed. Currently, if your discount starts at quantity=3 and the user only has quantity=1 in the cart, the widget won't try to upsell in the cart. I also wish that we could easily upload our own badge designs. It would also be nice to be able to assign badges per product type. ...anyway, this is all me being pretty greedy. Overall, I really like what this app does, and look forward to seeing more features. Thank you to the great support team.

Condomania.com
United States
14 days using the app
May 18, 2021

Amazing app! I've been using it for almost 2 months now and the assisted conversions have been more than paying for the app itself, definitely worth every penny! There are a lot of useful apps bundled together in one app, and you are actually getting great value as similar apps go for 5-10 dollars each at least per month elsewhere. Also when all the apps are displayed in one interface, it allows for easier app management/app support, and there are fewer issues with clashing apps as you are going with one developer (especially when building bundles and upsells). Great work guys! One thing I would love to see in the future would be a mass sale editor app (Shopify only display automatic storewide sales in Cart, for storewide sale to show up on product pages, you would have to edit every product's compared at price which is impossible when you have a large inventory. It would be wonderful if Vital could add an app where it would display storewide sales on product pages (Currently using an app called Sale & Discount Manager for this function, would be amazing to see this in VITALS so I don't have to pay for another app).

Sugar & Canvas
Canada
3 months using the app