Reviews (462)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a high‑ROI WhatsApp and multichannel hub that boosts orders and conversions. They highlight strong Shopify integration, automation for abandoned carts, COD verification, order updates, and targeted broadcasts with segmentation. AI chatbots that pull real-time store data help reduce support workload and convert sales. Many praise the clean interface, reliable performance, shared inbox, and highly responsive support with onboarding and campaign setup.

December 21, 2022

Great App, Easy to use. All customers at one place and can connect with them in one click. Super helpful

Arochem
India
6 months using the app
November 18, 2022

Amazing app. Very user friendly. And a really great, friendly & responsive support team. 10/10 recommend.

Standard Skin & Beauty
South Africa
5 months using the app
August 16, 2022

The App is just perfect and the customer service is commendable, it's one of the best App I have come across

Rustorange
India
7 months using the app
August 20, 2022

Easy to use and great user experience. The support team is also extremely helpful and fast in resolving any issues.

Monsoon Harvest
India
3 months using the app
January 12, 2022

Our all customer communication, updates run on Zoko. Very useful. Recommend this for teams managing customer interactions.

Artinci
India
8 months using the app
August 31, 2022

Zoko is very powerful and not expensive ...
amazing service provide it from amazing staff also price is for the service is fair

Sheell.ae
United Arab Emirates
22 days using the app
Edited December 8, 2021

Sin duda la mejor app para manejar y notificar las ordenes a nuestros clientes por medio de whatsapp api, lo recomiendo ampliamente

Cherlooks Uniformes
Mexico
20 days using the app
Bourbon Science Inc. replied December 18, 2021

Muchos Gracias! We are getting quite a lot of interest from your region and its fantastic working with the folks like you.

We hope to have a Spanish as well as Portuguese person in our team in the future.

February 28, 2022

THANKS ZOKO, TREMENDOUS SERVICES, THEY DELIVERED WHAT THEY HAVE NOT PROMISED, HOPE TO WORK WITH YOU FOR LONG TERMS, LIKE VERY LOOOONG

Recode Studios
India
5 days using the app
September 12, 2022

Good APP with Good service! The service was very attentive and assisted us in setting up well. The product is very useful. Go for it!

Mr Nanyang
Singapore
About 1 year using the app
January 8, 2022

The best app and amazing support from the team. It works best and can see the result instantly. Easy to stay in touch with the customers.

Putchi
India
3 months using the app