Reviews (462)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a high‑ROI WhatsApp and multichannel hub that boosts orders and conversions. They highlight strong Shopify integration, automation for abandoned carts, COD verification, order updates, and targeted broadcasts with segmentation. AI chatbots that pull real-time store data help reduce support workload and convert sales. Many praise the clean interface, reliable performance, shared inbox, and highly responsive support with onboarding and campaign setup.
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Perfect Whatsapp automation tool. # Automated Team Routing
# Excellent UI which makes things smoother.
# Plug-N-Play Integration
# Quick Replies, Templates, Orders Status Automation
# Most Notably friendly team, who responds promptly.
Thank you! Looks like you love all our features :-) . Appreciate that you mention our UI and the smooth experience. We are releasing 2.0 in April , which will make things even zippier!
Our daily conversations with customers has been greatly simplified since we started using Zoko. The support is amazing! The app is constantly developing and providing us with more features geared towards increasing sales, which is excellent.
One of the essential applications to operate a profitable and automated business and additions. Very helpful for customer relations. Their support is excellent as well, they assisted me and helped solve my doubts. It's a musthave app for sure.
The integration and the automation works very smooth. It has made our workflow super easy and talking about the UI, it is very simple. It is very helpful for the customer service and other features to grow your business.
Overall, It's a great platform.
The team is very helpful & the panel is very easy to use and understand with most of the things already prebuilt. So no need to spend time building it. Additionally, Ben has been quick to respond to all our queries and has also helped us make custom flows.
We have tried at least 5 different companies for WhatsApp Api and non of them comes close to Zoko in functionality. If WhatsApp is a popular communication medium in your region give Zoko a try, you wont be disappointed with the results! P.s great customer service!
Their customer support is absolutely ahead of the game. The backend functionalities are modern, not cluttered, and very easy to use.
Only the pricing is a little out of our budget, but that clause aside, it is a great company to work with.
Was a pleasure, thanks team Zoko!
- Great product by Zoko
- Improved my team's efficiency and productivity by leaps and bounds
- Very impressed with the hand-holding and after sale service, special regards to Rahul. - Very competitive pricing. - Beautiful user friendly UI & UX 5/5 ratings from team Natural Vibes.
We are using this app for transactional communication with the customers, and sending broadcast messages. It's fulfilling the requirements. The are improving as per the requirements, and their system is real easy to operate. Not to miss, the real time support we get from their team is appreciable.
Thank you! Love the scale at which your team does things! thanks for all the feedback and suggestions too!
Great App! I used this app to manage our WhatsApp chats and send abandoned cart notifications. It has a good UI, and it's very easy to set up new templates and create automation flows. The support is fantastic! The app is constantly developing and providing us with more features, which is excellent.
