Reviews (462)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a high‑ROI WhatsApp and multichannel hub that boosts orders and conversions. They highlight strong Shopify integration, automation for abandoned carts, COD verification, order updates, and targeted broadcasts with segmentation. AI chatbots that pull real-time store data help reduce support workload and convert sales. Many praise the clean interface, reliable performance, shared inbox, and highly responsive support with onboarding and campaign setup.
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been working with Zoko Team for more than 6 weeks now, very strong impact on my customer service line.. Now we are expanding for the full utilisation of Zoko .. Thanks Zoko team
Excellent experience with Zoko! The most valuable aspect has been their highly supportive team. They assisted us throughout the entire setup process and have continued to provide excellent support whenever needed.
Zoko has significantly improved our customer engagement and WhatsApp marketing performance. The platform is user-friendly, reliable, and has helped us achieve better results in communicating with our customers.
We are very happy with the overall experience and would highly recommend Zoko to businesses looking to streamline their WhatsApp operations.
Loved there software, to be very honest team is well professional and ready to help at each crucial point. Customer support team is also excellent.
Excellent app, great features. Their RFM is outstanding. Team is very supportive, esp Aaquib who supports our requests.
Top class experience. The support received from Ananthu, Rahul and Joel are world-class.
Ananthu has been very helpful with setting up! The customer service is fast to fix any issues and have been satisfied so far.
Really happy with Zoko so far. The support team is quick to respond, patient with my questions, and helpful with setting things up. I appreciate that they explain things clearly and suggest ideas for my store. Great service and a friendly team—I’d definitely recommend Zoko to other store owners!
Customer success is extremely helpful! On time responses and very helpful!
A huge shoutout to Anand, who was absolutely incredible in setting up and building our WhatsApp flows. He was always available whenever we needed assistance and went above and beyond to make sure everything worked seamlessly. If you’re using Zoko, I highly recommend reaching out and asking for Anand!
Good tech support & very good expert team who listens carefully & execute your requirements. I am very satisfied as they provide good tool & we got good recovery of our investment as well. Thank you ZOKO.
