Reviews (912)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this app as very easy to set up and integrate with Shopify, calling it user friendly and cost-effective. It reliably automates order confirmations, shipping updates, and tracking messages, reducing manual work while giving customers real-time WhatsApp notifications. Merchants like using their existing WhatsApp Business number, find customers more responsive than via email, and note strong adoption across multiple languages and regions.
Refine
-
By rating
Cant Connect with existing WABA Account ,
Cant get support that failed sending the ticket
Hi there, sorry you’re unable to connect your existing WABA and that support ticket submission failed. We've recently updated our support system and encourage you to reach out via "Get support" again.
Best,
The WhatsApp Team
CANT ADD PAYMENT METHOD, PLS HELP, ALREADY MAIL SENT, NO SOLUTION GET.
Hi there, we're sorry for your experience. Please contact us by clicking "Get support" in the app to get help with adding a payment method.
Best,
The WhatsApp Team
This is awesome. Easy to use, reliable, free and templates are customisable.
Add more features like send marketing mails to existing customers, abundant cart recovery
UPDATE: We have added abandoned cart to the app. You can enable it and start sending abandoned cart recovery messages via WhatsApp!
Thanks again for your feedback.
UPDATE: We've launched message customization! You can now edit message templates (right in the app) to match your brand. We're working hard to improve the app and we appreciate your feedback.
Hi there, thanks for the review and feature suggestions. We appreciate the request for more capabilities like marketing and abandoned cart recovery. We are actively working on supporting these features in the future.
Best,
The WhatsApp Team
i disconnected it many times cuz there is a problem with uploading messages
Hi there, thanks for your feedback—sorry you’re running into issues uploading messages and having to disconnect repeatedly. Please contact us by clicking "Get support" in the app so we can investigate.
Best,
The WhatsApp Team
NEED MORE FEATURES, like editing existing templates, marketing messages , abandoned cart s
UPDATE: We've added abandoned cart to the app! You can enable it and start sending abandoned cart recovery messages via WhatsApp!
UPDATE: We've launched message customization! You can now edit message templates (right in the app) to match your brand. We're working hard to improve the app and we appreciate your feedback.
Hi there,
Thanks for the feedback. We hear you on wanting more features—especially editing templates, marketing messages, and abandoned cart recovery. We are actively working on adding support for these features.
Best,
The WhatsApp Team
Şablonları güncelleyemiyoruz. Stoğa gelince haber ver kısmıda olsa süper olur.
GÜNCELLEME: Mesaj özelleştirme özelliğini kullanıma sunduk! Artık mesajları (doğrudan uygulama içinden) markanıza uygun şekilde düzenleyebilirsiniz. Uygulamayı geliştirmek için yoğun bir şekilde çalışıyoruz ve geri bildiriminiz için teşekkür ederiz.
Geri bildiriminiz için teşekkürler. Şablonları daha kolay özelleştirip güncelleyebilmeniz için aktif olarak yeni özellikler üzerinde çalışıyoruz—gelişmeleri en kısa sürede paylaşacağız.
Şablonlar Türkçe seçilmesine rağmen Başlık Türkçe açıklama ingilizce.
GÜNCELLEME: Mesaj özelleştirme özelliğini kullanıma sunduk! Artık mesajları (doğrudan uygulama içinden) markanıza uygun şekilde düzenleyebilirsiniz. Uygulamayı geliştirmek için yoğun bir şekilde çalışıyoruz ve geri bildiriminiz için teşekkür ederiz.
Teşekkür ederiz, bu durumu dikkatimizi çektiğiniz için. Sorunu tespit ettik ve ekibimiz bir çözüm üzerinde aktif olarak çalışıyor. Sabrınız ve anlayışınız için teşekkür ederiz.
Saygılarımızla,
WhatsApp Ekibi
excelente integración nos funciona muy bien
It keeps getting me restricted, this isn't designed for business, at least not the successful ones.
Thank you for sharing your experience. We're sorry to hear about the restrictions you've encountered. Our team is committed to supporting businesses of all sizes, and we'd appreciate more details so we can investigate and help resolve this for you. Please reach out to our support team so we can assist you directly. You can reach support by clicking the "Get Support" link in the app.
