Reviews (912)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this app as very easy to set up and integrate with Shopify, calling it user friendly and cost-effective. It reliably automates order confirmations, shipping updates, and tracking messages, reducing manual work while giving customers real-time WhatsApp notifications. Merchants like using their existing WhatsApp Business number, find customers more responsive than via email, and note strong adoption across multiple languages and regions.
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Me gustaría poderlo poner en mi pagina para que los clientes que entre se comunique por esta vía.
Hola,
Gracias por tu comentario y por probar nuestra aplicación. Entendemos que te gustaría que los clientes puedan comunicarse directamente a través de WhatsApp en tu página. Estamos trabajando para mejorar la integración y facilitar la comunicación entre negocios y clientes. Si tienes sugerencias específicas o necesitas ayuda con la configuración, por favor contáctanos.
Saludos,
El equipo de WhatsApp
it just disabled my account for no reason
Easy to set up, but would be nice if you offer more customization, flows, etc.
Hi there,
Thanks for the feedback. We’re glad the setup was easy, and we hear you on wanting more customization and flows. We’re actively exploring improved templates, and we have some exciting updates coming in the near future that we hope you will try out.
If you can share which specific flows or customization options would help most, we’ll use that to help prioritize our next updates. We appreciate you helping us improve WhatsApp for Shopify.
Best,
The WhatsApp Team
There must be an option to customise the template.
UPDATE: You can now customize messages to match your brand voice! We are working hard to make further improvements to the app. Thanks again for your feedback.
Hi there,
Thank you for your feedback and for trying out our app. We appreciate your suggestion about adding an option to customize the message templates. We understand how important flexibility is for your business needs. We’re actively collecting feedback to improve the app, and your input will help us prioritize future updates.
We have some exciting updates planned in the near future, and we hope that you will give them a try! Thanks again for helping us make WhatsApp for Shopify better.
Best,
The WhatsApp Team
doesnt give any feed back or settings
no insights provided in app
一直顯示‘發生錯誤。
O Meta não deixa você usar o serviço de Inbox e esse App ao mesmo tempo. Você precisa desligar o serviço de inbox para poder usar esse aplicativo. Ou então usar um App terceiro para gerencias as mensagens inbox. Mas se eu usar um app terceiro já uso o terceiro para fazer tudo, as mensagens transacionais, inbox, outbound, etc. Esse Aplicativo é praticamente inútil. Serve apenas para lojas que usam o APP WhatsApp Business.
Hello. Meta has rejected your messages, saying that they do not comply with Meta's rules. I submitted a request, but it has been pending for a month now. As a result, my customers have not received any messages for a month. Please advise me on what to do to resolve this issue.
Thank you for your patience and for letting us know about this issue. Message template approvals are managed by Meta and can sometimes take longer than expected. We recommend checking the template content for compliance with Meta's guidelines and reaching out to our support team for assistance in expediting your request. You can contact support by clicking the "Get Support" link in the app.
Best Regards,
The WhatsApp Team
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