Reviews (308)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful all‑in‑one platform replacing multiple apps for loyalty, reviews, email, popups, WhatsApp/SMS, memberships, affiliates, and customer accounts. Many report higher repeat purchases, thousands of 5‑star reviews, and notable sales lifts. They like the modern “My Account” pages, real‑time analytics, and automations. Pricing is seen as strong value, and support is frequently praised as highly responsive, hands‑on, and willing to customize.

May 5, 2026

Working with AI Trillion Services has been a great experience. Their support team is incredibly responsive and always quick to reply whenever help is needed. What impressed me most is how they don’t just solve problems—they also provide smart suggestions that genuinely improve the overall experience. Every issue I had was handled quickly, professionally, and with real attention to detail. If you're looking for a team that offers fast support, expert guidance, and efficient problem-solving, I highly recommend AI Trillion Services.

K-Beauty
United States
2 months using the app
July 15, 2026

Great platform, excellent functionality, and exceptional support! Thank you so much!

OneOffClub
United States
13 days using the app
April 24, 2026

This is a really great platform where I can manage almost all my features in one place—email marketing, loyalty, automation, everything. It makes things much easier and saves a lot of time. The best part I love is the instant support—the team is very quick and always comes up with solutions when needed

Care N Class
India
About 1 year using the app
June 25, 2026

Good

Outback Linen Co
Australia
6 months using the app
March 27, 2026

AiTrillion is easily the most comprehensive marketing tool we've used on Shopify. It covers everything from WhatsApp marketing and affiliates to advanced segmentation. The integration is rock-solid, and their support team is always available to help with custom implementations. It has significantly reduced our app spend while actually increasing our engagement rates. Highly recommended!

Obi Outfitters
United States
9 months using the app
April 23, 2026

Wow. What a comprehensive app and group of modules. Hritik Was amazingly helpful with explaining the higher plans and what they do and what works best for our store. We have gone from the free plan to the basic and now higher because of what this app has done for our store!!

Mainely Organics genetics
United States
6 months using the app
January 8, 2026

Fantastic app with outstanding customer support. The team is quick to respond and genuinely helpful. The loyalty and messaging features are well thought out and easy to manage.

ENZE
Australia
About 1 month using the app
December 4, 2025

I have only been using AITrillion for about a month now. The customer service has been stellar. I ran into a few issues when transferring my website from one company to another, but I scheduled a call and it was all worked out. I have had no issues so far.

YENology®
United States
3 months using the app
November 21, 2025

We are using AITrillion mainly for the My Account page, and the experience has been excellent. The page is clean, fast, and highly customizable, giving our customers a smooth and modern dashboard to manage their orders, rewards, and account details.

What makes the experience even better is their customer support team. They respond quickly, understand issues well, and provide clear solutions. Their support has made setup and customization much easier for us.

Overall, AITrillion delivers a great My Account experience backed by reliable customer support.
Highly recommended!

Vairam
Singapore
25 days using the app
October 30, 2025

AiTrillion has been a great solution for us — the team helped implement custom membership and affiliate features seamlessly, integrating them across multiple platforms we use. Everything was set up properly and works smoothly with our store operations. Excellent support and flexibility throughout the process!

justlilthings
India
4 months using the app