BackupMaster Backups

BackupMaster Backups

Reviews (125)

Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up, with a clean, Shopify‑native interface and automatic “set it and forget it” backups. They value reliable, granular restores for themes, products, pages, and more, plus store cloning and external exports. Many mention it “saved” their business after theme issues, deletions, or bad imports. Support is praised as fast, proactive, and honest, with no performance impact and competitive pricing.

January 12, 2024

Insurance and backups are only needed when something goes wrong. And nothing breaks or goes wrong, ever. Right?
Um... until it does.
After using Rewind for many years, I decided to give BackupMaster a try because I like the user interface and the cleanliness of the process.
And today, for the first time ever, I discovered an error (self inflicted/user error) on a collection - and BackupMaster "simply" restored the item to the restore point.
Done.
BackupMaster gets 5-stars for quality UX and it just works.
Don't NOT have a backup tool.

Mommy Makeup
United States
3 months using the app
BackupMaster replied January 15, 2024

We're delighted to hear BackupMaster efficiently resolved your issue and appreciate the 5-star review for our UX. Thank you for trusting us with your backups – it's always better to be safe than sorry!

November 10, 2023

This is the best backup for Shopify stores. We have extensively tested apps, and there is no comparison at any price. We used Rewind for 5 years and the features AND fast customer service for BackupMaster are superior. BackupMaster gives you access to way more store data than any other app, including metafield data. Absolutely fantastic app! A++++

Antique Jewelry Mall
United States
About 1 month using the app
November 7, 2023

I was previously using Rewind but Backup Master is more comprehensive, backing up more elements, has a much better user interface and excellent customer support. I think it's the best backup app out there for Shopify.

Oh Clocks
Australia
3 days using the app
BackupMaster replied November 9, 2023

We're delighted to hear that BackupMaster surpasses your expectations with its comprehensive features and user-friendly interface. Thank you for considering us the best Shopify backup app, and we're always here to support you!

August 11, 2023

I made a programming mistake and needed a full backup. I let the backup run overnight and, before I realized that there was a problem, they contacted me to say they were working to fix it. Some items had not been restored properly. They worked diligently and quickly to resolve the problems to my satisfaction.

Great Pictures Framed
United States
5 months using the app
BackupMaster replied August 13, 2023

Thank you so much for your wonderful review. We truly appreciate that, despite the challenges of managing a Shopify store, you took the time to share your feedback. Assisting you with data recovery was a rewarding experience for us. Your situation posed a valuable challenge for our team, and this experience has greatly enhanced our service. A heartfelt thank you for your cooperation and support! We're always here to assist you. Please feel free to reach out with any questions!

Edited January 15, 2025

Excellent App!
Would highly recommend. We are new to Shopify and working on setting up our store. We had not given any thought to back-ups as we were not sure how it was handled by Shopify however, when we learned that Shopify does not back-up any stores, we immediately searched out for a back-up app and happily found BackupMaster.

This app is so easy to use and the restore function works like a charm! Daily back-ups are performed automatically, and a weekly email of our automatic back-ups sent to us. Overall, very satisfied with this app
Linda

_________________
Update: After using this app for about a year, we are just as happy with it and the product support!! Excellent app giving us lots of peace of mind.
Linda

Union Nature Aroma-Phyto
Canada
Over 1 year using the app
BackupMaster replied August 20, 2023

Thank you so much, Linda! Your thorough feedback and kind words really inspire our team to put in even more effort. Our app is all about making data recovery quick and easy while giving you complete control over your data. Your support and loyalty make our work incredibly rewarding. We truly appreciate you taking the time from your busy schedule to send us words of encouragement. Remember, we're here for you whenever you need us – your needs are our top priority. Please don't hesitate to contact us if you need any assistance!

Warm regards,
BackupMaster Team

December 15, 2025

Alex has been super helpful in getting us setup, super easy/simple so far.

Freed's Bakery
United States
3 days using the app
November 20, 2025

Great comprehensive back up solution and fast support when needed. Highly recommended

Lifting Equipment Store USA
United States
10 months using the app
November 18, 2025

Easy to install and great product to give peace of mind. Esp with all of the scams going on these days. Love it!

DDR BBQ Supply
United States
3 days using the app
October 18, 2025

Great app and absolutely useful!
The devs, are really helpfull and helped me in a matter of minutes!

Highly recomended!

Bed & Bath
Greece
About 22 hours using the app
April 23, 2025

So far, so good. It's nice to have backups sent to Google Drive which then automatically sync locally to a computer

GleeBeeCo
United States
7 months using the app