BackupMaster Backups

BackupMaster Backups

Reviews (125)

Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up, with a clean, Shopify‑native interface and automatic “set it and forget it” backups. They value reliable, granular restores for themes, products, pages, and more, plus store cloning and external exports. Many mention it “saved” their business after theme issues, deletions, or bad imports. Support is praised as fast, proactive, and honest, with no performance impact and competitive pricing.

March 12, 2023

Though I am new user, am very happy with this app. It serves my store backup issues.
Customer support is excellent too!

QualityDiam
Belgium
About 7 hours using the app
BackupMaster replied March 13, 2023

Thank you for taking the time to write your kind review! We truly appreciate your feedback and are happy to hear that our service met your expectations. If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help!

February 14, 2023

Awesome app with phenomenal customer service. I'm super happy with how quickly BackupMaster replies to emails/inquiries.

TMR Customs
Canada
Over 3 years using the app
BackupMaster replied February 17, 2023

Thank you so much for your kind words! We are proud you chose us to protect your data. Please don't hesitate to contact us if you need any assistance!

November 11, 2020

Its working good so far. I have no complains. it backup everything in my store and the starter package price not bad too.

Tech Lab Marketers
Canada
5 days using the app
November 27, 2022

Their support was very helpful in answering all of my technical questions. Very reasonable price. Would recommend this app.

Illuminate Labs
United States
12 days using the app
BackupMaster replied November 27, 2022

Thank you so much for your excellent review! We are pleased to meet such a thoughtful and thorough approach to choosing an app, and we are happy we could meet your expectations. Thank you for your trust! Please get in touch with us if you have any questions or need help!

August 24, 2022

Love this app. Works great. Easy interface. Nice folks. Some of my products got written over and it was SO easy to restore them.

Rip City Clothing
United States
12 days using the app
BackupMaster replied August 25, 2022

Thank you so much! It makes us really happy to hear that our app is helping your business. Please don't hesitate to contact us if you have questions about our app!

Edited September 27, 2019

Peace of mind knowing my store is backed up. Super nice feature being able to restore even just a single item. Great job Team!

Stickerheads Stickers
United States
14 days using the app
November 24, 2022

The app was very easy to install. Customer service was very responsive. It provides some peace of mind knowing my store is backed up.

Sharp Tact Kreativ | Tees & Gifts with Encouraging Messages to Brighten Your Day with a Bit of Wit
United States
11 days using the app
BackupMaster replied November 24, 2022

Thank you very much for taking the time to leave a review! We're happy to read good words from our customers and so proud that you entrust us with protecting your store. Please don't hesitate to contact us if you need any assistance!

March 2, 2023

only a few days into it, but it has some great features for selective restore and the UX is straightforward and logical, Great support so far too!

Off Grid and Marine Energy
Canada
3 days using the app
BackupMaster replied March 3, 2023

Thank you so much for your kind review of our app! We're glad to hear that you found our selective restore options helpful. If you have any suggestions for how we can evolve the app to better meet your business needs, please let us know. We value your input and are always looking for ways to improve.

Our team is working hard to make the app interface more user-friendly and save time for Shopify store owners and their employees. Thanks again for trusting us to protect your data!

September 27, 2022

Great cost efficient app from a number of Shopify backups. It has no impact on site speed and runs nicely in the background. Would highly recommend.

Face the Future
United Kingdom
5 months using the app
BackupMaster replied September 27, 2022

Thank you very much for your excellent review! Please don't hesitate to contact us if you have questions about our app!

March 28, 2019

Great app but I wish you could RESTORE entire collections or RESTORE multiple products at 1 time. Or search by tag and restore a group of products in bulk.

Floor City
United States
About 1 year using the app