BackupMaster Backups

BackupMaster Backups

Reviews (125)

Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up, with a clean, Shopify‑native interface and automatic “set it and forget it” backups. They value reliable, granular restores for themes, products, pages, and more, plus store cloning and external exports. Many mention it “saved” their business after theme issues, deletions, or bad imports. Support is praised as fast, proactive, and honest, with no performance impact and competitive pricing.

July 29, 2020

I needed to restore 7 products that were accidently deleted when we removed an app, Backup came through and allowed us to restore all of them very quickly.

MAV GLASS USA
United States
5 months using the app
September 30, 2022

Seems to work great so far. Fair pricing and very responsive customer service team. I am very pleased that you can backup your store everyday on a set schedule.

varner-parts
United States
About 17 hours using the app
BackupMaster replied September 30, 2022

Thank you so much! Please don't hesitate to contact us if you have questions about our app!

October 12, 2022

Can't beat it for the price and service. Great knowing that your entire site is backed up every day. Their team is proactive and responsive which is also a great comfort.

Ink Boss Threads
United States
14 days using the app
BackupMaster replied October 12, 2022

Thank you so much! Please don't hesitate to contact us if you have questions about our app!

October 25, 2022

Love this backup app. My store has a vast number of variants and every one of them plus other critical data is backed up every day and on command. Now that's peace of mind.

Leather Hero Australia
Australia
About 2 months using the app
BackupMaster replied October 26, 2022

Thank you so much for your kind review! We're proud to take care of your store. Please don't hesitate to contact us if you need any help!

December 9, 2022

Very easy to install, as far as I know it works great. The middle plan allows you to be able to download a copy of the data, which would be nice to have on the basic plan.

LETTERCUT
Canada
14 days using the app
BackupMaster replied December 11, 2022

Thank you so much for your review and for entrusting us to care about your store data! Please don't hesitate to contact us if you need assistance or have questions!

June 20, 2023

Was shocked that Shopify had no way to roll back to previous versions. Thankful for this app. Straightforward design and easy to use. The Google drive integration is a nice touch.

lovedollsenpai
United States
3 days using the app
BackupMaster replied June 22, 2023

Thank you so much for your fantastic review! We truly appreciate you taking the time to share your experience with our app. We are happy to hear that you found the app's design user-friendly. The entire team is grateful for your kind words. Our main goal is to provide a simple and time-saving app for our users, and your feedback is invaluable. We're also thrilled that you found the integration with Google Drive helpful. Rest assured, we will continue to enhance our app based on the needs of store owners like you. Thank you once again, and please feel free to reach out to us anytime. We're here to help!

October 17, 2022

Been using the app for a long time, and it helped me recover from some horrible mistakes. Marina from BackupMaster has been very responsive to my requests. I highly recommend this app.

Aisling Chou Studio
United Kingdom
About 1 year using the app
BackupMaster replied October 18, 2022

Thank you so much! Please don't hesitate to contact us if you have questions about our app!

February 6, 2022

This is one of the apps you will always need. I had the other Backup app that was super confusing and super expensive. This one does the job and has saved me a ton on getting my site backed up.

Gospel Musicians
United States
11 months using the app
Edited June 21, 2025

Loving the safety. Had a website crisis. Done with that. Money can buy peace of mind. So glad to find an affordable option. Only wish they could back inventory on shopify. But not complaining!

Prairie Spirit Trading Post
United States
Over 2 years using the app
BackupMaster replied November 15, 2022

Thank you so much for your wonderful review! We're happy to read your kind words, especially about "peace of mind." We wish you true peace of mind and great success in your business. And we will be evolving the app to help you and all our clients with it!

June 13, 2022

Has truly saved us multiple times - incredible safety feature. Highly recommend. Backups can be restored in such specific and important ways that you always are able to have an oversight of your e-comm platform. 10/10

CASSON
Canada
3 months using the app
BackupMaster replied June 13, 2022

Thank you so much for this 5-star review! It makes us really happy to hear that our app is helping your business. Please don't hesitate to contact us if you have any questions about our app! Have a wonderful day!