BackupMaster Backups

BackupMaster Backups

Reviews (125)

Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up, with a clean, Shopify‑native interface and automatic “set it and forget it” backups. They value reliable, granular restores for themes, products, pages, and more, plus store cloning and external exports. Many mention it “saved” their business after theme issues, deletions, or bad imports. Support is praised as fast, proactive, and honest, with no performance impact and competitive pricing.

Edited February 11, 2024

This app has saved my b...acon many. Thank you for making it so easy to use!

Stuttering Therapy Resources
United States
Over 3 years using the app
BackupMaster replied May 7, 2023

We are incredibly grateful for your review! It means a lot that you took the time to support our service and share your thoughts on it. Your feedback is extremely valuable to us, especially since we're thrilled to hear that our service has been useful to your business. We are committed to maintaining the highest standards of app performance and customer service, and we look forward to continuing to exceed your expectations in the future. Please don't hesitate to contact us if you have any questions or need help!

May 6, 2019

Love this app...
yes.. it is a bit to pay per month, BUT gives me the peace of mind i need. Good support

Tiny Tots Baby Store
Australia
About 1 month using the app
May 19, 2022

Awesome app. And geat support. Shopfiy take days to reply, these guys minutes. Well worth it. Thank you.

Gobguard
United Kingdom
7 days using the app
BackupMaster replied May 19, 2022

Thank you very much for your wonderful review! Please don't hesitate to contact us if you have any questions about our app!

August 18, 2022

Awesome app to have, great peace of mind knowing you can bring back deleted items if you need. Awesome!!

Funky Gifts NZ
New Zealand
About 4 years using the app
BackupMaster replied August 19, 2022

Thank you very much for your excellent review! Please don't hesitate to contact us if you have questions about our app!

May 16, 2023

Great, friendly and fast support. They came up with a perfect customized solution. Thank you very much.

Ovu-Shop
Switzerland
Over 2 years using the app
BackupMaster replied May 21, 2023

Thank you for your inspiring review! The satisfaction and success of our clients are among our top priorities, alongside the utmost security and protection of your valuable data. Please don't hesitate to reach out to us for any assistance or inquiries, and we will do our best to provide you with the optimal solution. We appreciate your trust and continued support!

July 25, 2020

Thank you for good App, it helps me save different versions of the website and use them for different purposes.

Ereada Far Infrared Amethyst Mats
United States
Almost 2 years using the app
October 27, 2022

The best backup app. Amazing support helping us in difficult times and the app just works as expected. Thank you!

Conscious Items
United States
About 1 year using the app
BackupMaster replied October 28, 2022

Thank you very much for your review! Your loyalty supports us in the same way. Glad to work for our joint success!

Edited March 1, 2023

Very convenient app, recommend it to everyone. It's easy to operate and follow the visual instructions / manual.

G.DeBrekht
United States
28 days using the app
BackupMaster replied March 2, 2023

Thank you so much for taking the time to provide us with a wonderful review. We're thrilled to hear that you found our app easy to use and user-friendly. Our team is dedicated to creating an interface that is accessible to everyone, regardless of their technical skills. If you have any questions or feedback, please don't hesitate to contact us. Thank you again for your kind words and for using our app! We're proud to take care of your data protection.

May 30, 2023

Found this app very easy to use and with efficient and fast support! Would highly recommend to other Shopify users.

Brookfield Gardens
Australia
7 days using the app
BackupMaster replied June 2, 2023

Thank you sincerely! We are delighted to learn that you find our app user-friendly and that our service meets the needs of your business. We put a lot of effort into making the app interface intuitive and time-saving for you. Our dedicated support team is always available to provide assistance whenever you need it. Thank you for your trust! Feel free to reach out to us anytime!

October 19, 2022

Superb proactive customer response. Easy to use application, simple install and it just works. Peace of mind achieved.

The Tech Geeks
Australia
9 days using the app
BackupMaster replied October 21, 2022

Thank you so much for your kind review! It's especially nice to read about "Peace of mind," as this is precisely what we've created our app for.

Please feel free to contact us if you have any questions!