BackupMaster Backups

BackupMaster Backups

Reviews (125)

Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up, with a clean, Shopify‑native interface and automatic “set it and forget it” backups. They value reliable, granular restores for themes, products, pages, and more, plus store cloning and external exports. Many mention it “saved” their business after theme issues, deletions, or bad imports. Support is praised as fast, proactive, and honest, with no performance impact and competitive pricing.

February 14, 2025

Very happy with the plugin. I have been using it for nearly 2 years and have complete confidence.

H&T
United Kingdom
Over 1 year using the app
July 22, 2024

Great, intuitive app and the setup is super easy! Also, the customer service is outstanding!

Access Pro Supply
United States
3 days using the app
BackupMaster replied July 24, 2024

Thank you so much for your kind words! We're thrilled to hear that you found our app intuitive and easy to set up. Our team is dedicated to providing outstanding customer service, and your feedback means a lot to us. If you ever need any further assistance, please don't hesitate to reach out.

April 3, 2024

Easy to install and great customer support who checked in after installation to help check functionality and settings to make sure we were properly set up. Just what we needed. Hopefully will never have to use but better to be safe. Highly recommend this app!

Strongsize
United States
20 days using the app
BackupMaster replied April 5, 2024

Thank you for your positive review! We're thrilled to hear our installation process and customer support exceeded your expectations. Your peace of mind is our top priority, and we're always here to ensure your business is secure. Thanks for recommending us!

March 22, 2024

Alex is very supportive and app is amazing too, a lot of great features and save you lots of hours manually backing up.

ANEKA
Malaysia
About 2 months using the app
BackupMaster replied March 23, 2024

We're thrilled to hear that our app has saved you valuable time and that you've found our support team, especially Alex, to be helpful! Thank you for sharing your positive experience.

January 24, 2024

Alex was great in helping me set up this app!

Pinto Gallery
United States
1 day using the app
BackupMaster replied February 4, 2024

Thank you for your kind words! We're thrilled to hear Alex provided the help you needed to set up the app. Our team is always here to ensure you have the best experience possible. Don't hesitate to reach out if you need any more assistance!

January 24, 2024

A really great app that helped me duplicate my store. Any hiccups were resolved through fantastic support. Highly recommended!

Allies
United States
5 days using the app
BackupMaster replied January 25, 2024

Thank you for your positive review! We're delighted to have supported you in duplicating your store and appreciate your recommendation. If you need any further assistance, we're always here to help!

November 24, 2023

This app is great. It's quick and easy to install and works perfectly. It just got me out of a real jam. Highly recommended.

RSR Moto
United Kingdom
14 days using the app
November 5, 2023

very cool and easy app and fast chat support. you cannot do something wrong with this company and invest a few euros to protect your content and website!

Spitboards
Germany
5 months using the app
BackupMaster replied November 7, 2023

Thank you for such a wonderful review! We're thrilled to hear that you've found our app cool, easy to use, and our support responsive. Your peace of mind is our priority, and we're glad to be your choice for protecting your store. If there's anything else we can help you with, we're just a chat away!

August 23, 2023

Solved my Back Up issues my Web store needed to be Backup professionally.
Today is done.
Yadev Norid

Pakistan Power Tool
Pakistan
About 1 hour using the app
BackupMaster replied August 24, 2023

Thank you for taking the time to share your experience. We're delighted to hear that our backup app met your needs and that your web store is now professionally backed up. Your peace of mind is our priority. If you have any further questions or need assistance, please don't hesitate to reach out.

July 19, 2023

Great product with great support. What more can you ask for. I had some questions re exporting a local backup and Marina was super helpful. A++++

Network Warehouse
United Kingdom
10 months using the app
BackupMaster replied July 22, 2023

Thank you so much for the great review! All our team is glad you appreciate the Export feature and its added protection for your store. We're committed to keeping your data safe and helping you through any challenges. Your trust means a lot to us. If you have any questions, we're here to help. Thanks again for choosing us to protect what's important to you!