Reviews (287)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as quick to install, easy to use, and cost‑effective, with many relying on the free plan for live chat, AI, FAQs, and customization. They highlight the shared inbox, mobile apps, instant notifications, and seamless Shopify integration. Features like proactive chat, live visitor view, and two‑way translation help boost sales, while responsive support and reliable performance make it suitable for both small and larger, multilingual stores.
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It runs smoothly and they reach out to find out if you need any help. Great!
I was highly recommended this chat as another one was slowing down my store. This is super fast and super easy to put in and wont slow your site down! Thankyou Chatway!
Chatway excellent! It's the best chat app I've found. Smooth interface, customizable, and glitch-free. Plus, awesome support. Highly recommend it!
Easy to use and lets us communicate with our customers quickly and efficiently :)
Really great app and very simple to set up. Customer service also responds really fast. Didn't expect this from a free app :)
OMG!! I have downloaded and uninstalled so many live chat apps until I came across "Chatway" I must say I am so satisfied with this Chatway Live Chat!! I recommend this app to anyone that's looking for an easy and straight to the point app.
This app is fantastic. Has it's own app to receive messages directly to your phone. Easy to connect. The live chat option is great. Immediate notifications to your phone and Email. Thank you Chatway Team :)
Great live chat app so far. Perfected basic needs. Looking forward to more options
Very easy to install! Love the mobile app, makes replying super easy. This app has such amazing features!
This is definitely one of the better chat apps that we have used. The user interface and the mobile app are user friendly and makes keeping in contact with our customers so much easier.
