Reviews (287)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as quick to install, easy to use, and cost‑effective, with many relying on the free plan for live chat, AI, FAQs, and customization. They highlight the shared inbox, mobile apps, instant notifications, and seamless Shopify integration. Features like proactive chat, live visitor view, and two‑way translation help boost sales, while responsive support and reliable performance make it suitable for both small and larger, multilingual stores.
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Chatway is a fantastic app with a user-friendly interface and powerful features. Still exploring, but very impressed so far!
Works great and simple to use , live chat works really well .
The chat experience as well as the inbox aspect have all worked perfectly. Any issues has been resolved promptly and I would highly recommend this app to any Shopify store.
Very good app and great support team. I had an issue with my inbox, but the support team solved it right away for me. Other than that, the app works amazingly!
Just started using the app but love how clean it is, the support from Chatway staff is amazing too! They're open to feedback which is also great.
This is such an amazing app.
Within a day we got leads.
Very user friendly
Prompt responses, easy to setup with customised design
Super easy to add to my store, and works great. It looks very clean on my shopify store, and chatting with potential customers is seamless. Would recommend!
Love the app version because even if I am away from my desk I can answer my customers or interact with new ones.
Amazing app. It has been really helpful for my business. Karina and the team Weare always accessible and sorted out any issues almost immediately. Definitely recommended!
