Reviews (287)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as quick to install, easy to use, and cost‑effective, with many relying on the free plan for live chat, AI, FAQs, and customization. They highlight the shared inbox, mobile apps, instant notifications, and seamless Shopify integration. Features like proactive chat, live visitor view, and two‑way translation help boost sales, while responsive support and reliable performance make it suitable for both small and larger, multilingual stores.

January 10, 2025

The live chat support is phenomenal. They guided me through the installation process and answered all my questions perfectly! Very happy with the customer support!

Vacation Art Boutique
United States
7 days using the app
January 9, 2025

Great app. Lots of flexibility. Install was a breeze. Haven't needed customer service yet so I can't really rate that, but I imagine will be great as well.

TSGS
United States
8 days using the app
December 11, 2024

This Live Chat app has been wonderful so far! Lots of great feedback from our customers on this app. Can't wait to continue to use it!

Terrasoul Wholesale
United States
28 days using the app
November 14, 2024

It's a great app. Good inbox function, Reliable, notifies expeditiously.

Game Room Masters
United States
3 days using the app
October 8, 2024

Amazing support, app is fully functional ! Using it daily with my customers !

Weedn.fr
France
3 months using the app
September 3, 2024

Fantastic app, fast and responsive, clean and user friendly interface and I love getting notifications when I have a new message in the inbox

Home Harvest Hub
Australia
1 day using the app
August 28, 2024

Fantastic widget for having a live chat feature on a Shopify site. Integrates well with a Facebook Business page as well.

NIELSEN LIGHT
Denmark
About 12 hours using the app
August 26, 2024

Responsive team helped with SEO on the widget and made it super fast and reliable. Will definitely be buying a few more subscriptions!

LOREC Ranch Home Furnishings
United States
1 day using the app
August 13, 2024

This app is amazing I inbox the support team because I needed assistance I spoke to Marvin he was so knowledgeable and helped me until my issue was resolved. This app support team is A1 No need to use another app this app is all you need.

Kyli & Karter's Kloset
United States
About 1 month using the app
August 5, 2024

This live chat is easy to install and use. It is a great way to communicate with my customers online

The CBD Wellness Store
United States
2 days using the app