Reviews (287)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as quick to install, easy to use, and cost‑effective, with many relying on the free plan for live chat, AI, FAQs, and customization. They highlight the shared inbox, mobile apps, instant notifications, and seamless Shopify integration. Features like proactive chat, live visitor view, and two‑way translation help boost sales, while responsive support and reliable performance make it suitable for both small and larger, multilingual stores.

February 12, 2026

Great and useful app! Works very well.

Mush Love
United States
About 2 months using the app
October 29, 2025

Very helpful especially during live chat

Resell Academy
United States
About 1 hour using the app
December 11, 2024

Great app that was recommended to me, great support team as well. Good features and customisation options can’t complain!

Heat Providers
United Kingdom
8 days using the app
August 6, 2024

Best chat by far. Way better than any of the others on the market. Clean simple, great customer service too!

Stage Threads
United States
About 11 hours using the app
May 3, 2024

So far so good! Although i only just installed it i think it's really cool. Having the app is awesome

Not Shy
United States
25 minutes using the app
April 19, 2024

Very good app for communication

The Real Maluho
Japan
8 days using the app
March 6, 2024

Great app, easy to install and has everything you need! I recommend!

All for Doll
Germany
6 days using the app
March 6, 2024

Génial, tout est simplifié pour répondre facilement aux questions de nos clients, jusqu'à maintenant c'est la meilleur interface de live chat que j'ai utilisé ! Je recommande

Siyano
France
16 days using the app
January 3, 2024

Perfect app! I use everyday with my shop. It’s sync perfectly and i can chat with my customers.

Tokyo Ichiban
France
5 days using the app
July 9, 2024

It’s an amazing app! I use it on my shop and it’s really helpfull

Bull's Power
Italy
6 days using the app