Reviews (287)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as quick to install, easy to use, and cost‑effective, with many relying on the free plan for live chat, AI, FAQs, and customization. They highlight the shared inbox, mobile apps, instant notifications, and seamless Shopify integration. Features like proactive chat, live visitor view, and two‑way translation help boost sales, while responsive support and reliable performance make it suitable for both small and larger, multilingual stores.

April 14, 2024

Excellent, super easy to use and 100% free!!

Madison Rae
France
About 13 hours using the app
February 27, 2024

The perfect Live Chat Support for free.

LunaBelt
France
4 days using the app
October 8, 2026

droncaresolution
Hungary
23 minutes using the app
Premio replied October 11, 2026

Thank you for the great review 🙏

September 1, 2026

Maliks Liquidation
Canada
About 1 hour using the app
Premio replied September 6, 2026

Thank you for the great review 🙏

August 19, 2026

TRONFORM
Portugal
Over 1 year using the app
Premio replied August 21, 2026

Thank you for the great review 🙏

June 30, 2026

Dubai Love Toys 🎊❤️
United Arab Emirates
6 months using the app
Premio replied July 3, 2026

Thank you for the great review 🙏

June 22, 2026

Prieur USA
United States
5 days using the app
Premio replied July 11, 2026

Thank you for the great review 🙏

September 15, 2026

Imperial Gold
Canada
About 1 month using the app
Premio replied September 17, 2026

Thank you for the great review 🙏

September 11, 2026

Ciência Ortopédica
Portugal
2 days using the app
Premio replied September 13, 2026

Thank you for the great review 🙏

August 29, 2026

Zonesun Auto Pack
Hong Kong SAR
About 1 month using the app
Premio replied August 29, 2026

Thank you for the great review 🙏