Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,892)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.

February 9, 2026

this is a very complete app with super fast response time to help with problems and an extensive knowledge base that is easily accessible as you looking to get started and along the way to getting up and running
Oak Bay Seafood
Gregg

Oak Bay Seafood
Canada
21 days using the app
Zapiet replied February 10, 2026

Hi Gregg!

Thank you for taking the time to leave this lovely review. Should you nee anything else down the road do not hesitate in reaching out. We are always happy to help!

All the best,

María

October 29, 2025

I had an amazing experience with the Zapiet support team! Jessica went above and beyond to help me fix an issue that was stopping my customers from placing orders. She was kind, patient, and truly saved my business today. Highly recommend both the app and their incredible support!

Maison d'Fleur
United States
8 months using the app
Zapiet replied October 30, 2025

Thank you so much, Oleksandra! I’m really glad I could help get everything running smoothly again with our Zapiet - Pickup + Delivery app. It was a pleasure chatting with you, and I truly appreciate your kind words and recommendation. Wishing you and your business continued success!

Warm regards,
Jessica

September 23, 2025

Betty was awesome not only fixed the problem noted another problem on her own and fixed that also. Now that is what I call Customer Service. Thank you very much Betty You have been very kind, patient and understanding. This old woman is smiling again because of you. Thank you, Barbara Houle

Bambam's Glamglam
United States
2 months using the app
Zapiet replied October 8, 2025

Hi Barbara!

Thank you so much for your kind words 😊 It was a pleasure assisting you with the Zapiet - Pickup + Delivery app. If you ever need a hand, don’t hesitate to reach out. We're always here to help!

Best regards
Betty

August 13, 2025

amazing help she took her time and didn't end the call until my problem was resolved

A.lux Products
United States
About 5 hours using the app
April 15, 2025

It was a little confusing but the support team was super helpful and I was able to add it to my store.

Mystic Balloons
United States
5 days using the app
Zapiet replied April 23, 2025

Thank you so much for your review! We're glad we were able to help you get everything set up smoothly. If you ever need anything else, don’t hesitate to reach out — we’re always here to help!

-Jeanette

February 25, 2025

Responsive support. App works well. Easy to use for customers and staff.

The V Spot Thousand Oaks
United States
Almost 5 years using the app
Zapiet replied February 28, 2025

Hi,

Thanks so much for your kind words! We're happy to hear that you're enjoying the app and that it's working smoothly on both ends. If you ever need anything, we’re here to help!

Warm regards,
Pavlo

February 19, 2025

Support is great - always available to help with any questions I have. Angelo is very knowledgeable and helped me customize my check-out module.

Cusack Meats
United States
Over 4 years using the app
Zapiet replied February 23, 2025

Hi Kelly,

Thank you so much for taking the time to write a review - it means a lot to us! (:

It was my pleasure helping you with the appearance of the widget on the cart page. It looks awesome now. Glad we could find a great way to display the buttons!

Don't hesitate to reach back out if you need anything else We are always here to help.

Cheers!
Angelo

February 19, 2025

Competent, helpful and went way above and beyond! He also understood that I had to be in and out of the conversation for various reasons.

Incredible customer service

Host
Canada
5 months using the app
Zapiet replied February 23, 2025

Hi Kim!

I'm happy we were able to get your rates sorted on your store! I really appreciate your kind review. It was a pleasure to help, and short of babysitting, I'm always here to assist with anything else you might need! (:

Have a great day!
Angelo

Edited November 23, 2024

very thorough and friendly service from Annggy, very appreciated

City Bakers Collective
Canada
Almost 2 years using the app
Zapiet replied October 31, 2024

Hi Alysa!

Thank you so much for taking the time and writing us a review! It was lovely speaking with you, and your patience and willingness to work together was a huge part of getting everything sorted!

If you ever need anything else, don’t hesitate to let us know - we are always here to help.

Wishing you a fantastic week ahead!
Anggy

May 28, 2024

A review for Zapiet team, I got an issue with zapier so I reached out for help. They are very responsive, helpful and I would like to say thank you for supporting our business, have been with them for almost 7 years now, they improve every years to match customer demands and to match the world changing while keeping quality consistency. Always love their works.

Hey, Crois!
Australia
Over 1 year using the app
Zapiet replied May 31, 2024

Hi Crois!

Thank you so much for your wonderful review! We're really happy to hear that you've had a positive experience with our team and that we've been able to support your business over the years.

It's amazing to know that we've been a part of your journey for almost 7 years!

We're grateful for your loyalty and support. If you ever need anything, please feel free to reach out. We're always here to help!

Thanks again for your kind words and for being such an important part of the Zapiet family.

Warm regards,
Betty