Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,893)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.

May 28, 2024

A review for Zapiet team, I got an issue with zapier so I reached out for help. They are very responsive, helpful and I would like to say thank you for supporting our business, have been with them for almost 7 years now, they improve every years to match customer demands and to match the world changing while keeping quality consistency. Always love their works.

Hey, Crois!
Australia
Over 1 year using the app
Zapiet replied May 31, 2024

Hi Crois!

Thank you so much for your wonderful review! We're really happy to hear that you've had a positive experience with our team and that we've been able to support your business over the years.

It's amazing to know that we've been a part of your journey for almost 7 years!

We're grateful for your loyalty and support. If you ever need anything, please feel free to reach out. We're always here to help!

Thanks again for your kind words and for being such an important part of the Zapiet family.

Warm regards,
Betty

March 19, 2024

Very customizable app and support is top notch. Thank you!

URGE Juice and Kitchen
United States
2 months using the app
Zapiet replied March 21, 2024

Hi there,

It was a true pleasure helping you setup the rates for our Zapiet - Pickup + Delivery app!

If anything else ever comes up, don't hesitate to reach out, our team is always happy to help

-Steph

February 23, 2024

This program is a life saver and has tons of flexibility. Their customer service is top notch and very helpful, if afterhours.

Pavlo is who I worked with and he saved the day!!! Great team and program!

Fit With Me Food
United States
19 days using the app
Zapiet replied February 25, 2024

Hi Robert,

It was wonderful to read your review! I am pleased to know that my help has been greatly appreciated.

I wish you much success with your stores. Be confident that you can contact us any time!

Warm regards,
Pavlo

February 17, 2024

Their support is the best I've experienced with an app. It's Saturday afternoon and resolved my issue, coached me on how to avoid in the future, etc. I'm glad to have found this app. It will allow us to expand our online orders for local delivery and pickup. Yay!

Jackson Square
United States
About 6 hours using the app
Zapiet replied February 25, 2024

Hi Therese,

I am delighted to see your review!

It makes me glad to know that I have managed to assist you timely and efficiently. We are always here to make your experience smooth, feel free to message us for any help you might need with our apps!

Warm regards,
Pavlo

September 30, 2023

María Fernanda Banegas fixed my problem with one communication!! I so appreciate her ability to understand my problem and take action without a 4 day lag.

Very helpful.

Windowsill Pies
United States
Almost 3 years using the app
Zapiet replied October 4, 2023

Thank you so much for your kind words it was a pleasure assisting you!
Should you need anything else down the road do not hesitate in reaching back here. We are always happy to help 💚

María

Edited August 25, 2025

Pavlo was super responsive and resolved issues quickly

Red Branch Bakery
United States
Over 6 years using the app
Zapiet replied April 8, 2022

Thank you very much for the review and your kind words!

We're always happy to help,

Stephane

Edited May 3, 2021

Great Support. Had trouble initially but they bent over backward to make sure everything was working.

Pacific Cloud Seafoods
United States
3 months using the app
Zapiet replied February 22, 2021

Thank you for your very kind words and as I mentioned, please do not hesitate to jump back on the live chat if you have any other questions or need assistance.

Best wishes,
Jessica

July 28, 2021

Klaudia was amazing!!! helped me so much with this app! i'm so happy with the service, thank you very much!

GAIA FLORA
Australia
1 day using the app
Zapiet replied July 28, 2021

Hi there,

Thanks for the lovely review! It was a pleasure assisting you with our apps.
Should you need anything, you know where to find us

Thanks and have a great day,

Klaudia

October 1, 2021

This app has been easy to set up. Help has been fast and accurate. Definitely recommend for managing orders.

Over The Top Cake Supplies - The Woodlands
United States
3 days using the app
June 28, 2015

App works perfectly, The support team as been so helpful and answered all my questions very quickly. I strongly recommend this app!

Fbbuch
United States
1 minute using the app