Zapiet ‑ Pickup + Delivery
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Reviews (1,891)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.
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This app has solved a big problem for us with click and collect - installation was straight forward and the support we received for when we had a question was fast and excellent.
Hi Dave,
Thank you so much for taking the time to share your feedback on Zapiet Pickup + Delivery!
It's great to know that you found the installation process straightforward – we've put a lot of effort into making it as user-friendly as possible. We're also delighted to hear that you had a positive experience with our support team.
We appreciate your business and look forward to helping you in the future.
Best regards,
Ismail
This app has been huge for us since 2020. We are able to offer Curbside Pick-Up and Local Deliveries. This app in conjunction with the Zapiet - Rates By Distance app have allowed me to have my local deliveries calculated by distance. The support team is always very helpful with troubleshooting. I worked with Stephane today and he was able to send me some helpful articles and walk me through getting the map on my check out screen to work as it had recently stopped working. Will continue using this app. Thank you for all the help.
Hi Breann,
Thank you so much for taking the time to write such as a wonderful review!
It's so great to hear that your experience with our products and team has been a positive one and we look forward to continuing like this for the future
-Steph
We have been using this app for years and love it. The features are great. Really expands upon Shopify's rather lackluster in-store pick-up options out-of-box.
We are currently upgrading to a Shopify Online Store 2.0 theme and had an issue with the widget not showing up on the cart page. I contacted support and Diego was extremely helpful. He had the issue fixed in just a few minutes. Thanks Zapiet team for the continued support!
Hi Nick,
I wanted to thank you for leaving such a great review.
It was my pleasure to assist you with your transition to Online Store 2.0 and setting up Zapiet - Pickup + Delivery.
If you have any more questions or concerns, please don't hesitate to contact us!
Best wishes,
Diego
We used to have a calendar app that wasn't connected to Shopify's checkout. So customers had to choose the delivery method twice, at the cart page and at the checkout. This was very confusing and customers would often choose one method at the cart and a different one at checkout.
With Zapiet this doesn't happen, when customers select one delivery method, it carries to the checkout.
The support I received was amazing, everyone was very helpful and I managed to install it without having to pay someone to do it. It's easy to set up and use.
Special thanks to Klaudia!
Hi Gabi,
Thank you for sharing your feedback! We're delighted that Zapiet has streamlined the delivery process for your customers and that you're happy with the helpful support of our team. If you ever need further assistance, don't hesitate to reach out.
Thank you for choosing Zapiet for your pickup and delivery needs!
Cheers,
Klaudia
Highly recommend - I was having difficulty setting up my complex delivery configuration for my online store and Zapiet solved all my problems. The dev and support team at Zapiet are extremely helpful and responsive, they guided me through the process with patience and clarity.
Hi Emma,
We appreciate your feedback and grit in working through the setup like a trooper!
Wish you all the best with the store, and please don't hesitate to reach out if you need anything!
All our best to you!
Great support when you need it!
Thank you so much for trusting Zapiet and for your kind review! I’m happy I could help by guiding you on where to update the Roadie API access token to resolve the 401 authentication issue, and I’m glad the steps worked out for you .
Best regards,
Veronica
The team has made a lot of improvements over the last year and it’s become a lot more reliable and stable since. Support is also very quick and responsive!
We truly appreciate you taking the time to leave such a positive review. Hearing that you’ve noticed the improvements in reliability and stability over the last year means so much to us!
We’re also glad our support team has been quick and responsive for you—that’s exactly the experience we aim to deliver.
Your encouragement inspires us to keep making our Zapiet - Pickup + Delivery app even better.
Thanks again for your support—it really makes a difference!
Cheers,
Andy
Support was quick and even though the issue wasn't Zapiet (it was another screwup by Shopify), Zapiet fixed it anyway and got us back up and running. Thank you!
Thank you so much for the wonderful review!
I’m really glad we were able to get everything back up and running smoothly for you. Even when the issue isn’t directly within Zapiet, we’re always happy to step in and help however we can.
Your kind words truly mean a lot. If you ever need anything again, I’m always here to assist.
Srivastav
This app has made figuring out our multiple delivery and pickup options easy...and how to charge for various scenarios, all whilst making the customer experience seamless.
Hi Tania
Really appreciate your kind words! It was a pleasure assisting you today. Feel free to reach out anytime! We’re happy to help.
Best regards
Betty
Really helps to streamline the order flow, allows you to see which orders are local and which are not. Sri was very helpful with an issue we were facing and got in touch with us fast.
Thank you so much for the wonderful 5-star review!
I’m really glad to hear that Zapiet – Pickup + Delivery is helping streamline your order flow and clearly separate local and non-local orders. That visibility can make a big difference in day-to-day operations, so it’s great to know it’s working well for you.
I’m also happy I could assist quickly and help resolve the issue you were facing. Your kind words truly mean a lot, and if you ever need any further help with your setup or features, I’m always here and happy to assist.
Srivastav
