Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,891)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.

April 14, 2026

Customer support was very helpful.

Brown's Flower Shop
Canada
About 1 month using the app
Zapiet replied June 1, 2026

Thank you very much for your kind words & review!

If you have any other questions down the road, please do not hesitate to send a message.

Kind regards,
Jessica

April 14, 2026

Excellent support; very helpful while configuring the app

Carnes.cl
Chile
1 day using the app
Zapiet replied April 15, 2026

Hi Ivan

Thank you so much for the 5-star review! I’m glad I could assist you during the app configuration. We were able to fix the pickup setup and also add the rates for local delivery.

If you need any further help, feel free to reach out anytime!

Warm Regards,
Salaj

Edited April 30, 2026

Betty was amazing. Super helpful and got me all set up with my products. Thanks a lot!

Gal in the Glen
United States
4 months using the app
Zapiet replied April 13, 2026

Hi Kevin!

Thank you so much for your wonderful review! I’m glad I could assist with setting up your rates, product-specific preparation times, and restrictions. If you ever need any further help, feel free to reach out anytime.

Best regards
Betty

April 12, 2026

Srivastav bathini helped me fix some urgent issues and was wonderful at doing it so fast and replying my emails very quickly.

Seven Roses
Mexico
About 2 years using the app
Zapiet replied April 13, 2026

Thank you so much for the wonderful 5-star review!

I’m really glad I could help resolve the urgent issues quickly and support you through email with fast responses. It’s great to know Zapiet – Pickup + Delivery is now working smoothly again and continuing to support your store’s delivery and pickup needs reliably.

Your kind words truly mean a lot, and if you ever need any further assistance with your setup or store configuration, I’m always here and happy to help.

Srivastav

Edited September 2, 2026

Rutvik was wonderful! Thank you for your prompt and efficient help!

Akers of Lawn
Australia
9 months using the app
Zapiet replied April 11, 2026

Hi Lydia,

Thank you for your kind review. We truly appreciate your support. I hope everything is now working well for both pickup and delivery. It was a pleasure helping you set things up. Feel free to reach out anytime; we’re always here for you.

Best regards,
Rutvik

April 9, 2026

Salaj was great help and even took care of everything on his end!

Michigan Mud Control
United States
7 days using the app
Zapiet replied April 10, 2026

Hi there,

Thank you very much for your 5-star review! I’m really glad I could help resolve the issues related to pickup, delivery, the cart drawer, and the conflicting app on the cart page, and everything is working properly on your store.

It truly means a lot! If you ever need any further assistance, please feel free to reach out. I’ll be happy to help.

Warm Regards,
Salaj

April 8, 2026

Klaudia from the support team was very helpful in resolving a technical issue for us.

Bush Flowers
Australia
Over 2 years using the app
Zapiet replied April 9, 2026

Thank you so much for your kind words! 😊

I am thrilled I could resolve the issue and get everything working smoothly for you. We are always here to help make your pickup and delivery experience as seamless as possible.

Kindest regards,
Klaudia

Edited May 25, 2026

Great support from Billy! Thank you

NINI and LOLI
United States
About 5 years using the app
Zapiet replied April 9, 2026

Hi Eric,

Thank you so much for your kind words and the great review.

It was a pleasure helping you sort out the rates issue on your store.

If you have any more questions down the road, always feel free to reach out to us again.

Have a great rest of your day.

Best,
Billy N.

Edited April 20, 2026

Super friendly, patience and helpful support.

Jessica & Betty went above and beyond to help with an issue we had on the website! Thank you again for the help

The Shoe Parlour
Ireland
Over 5 years using the app
Zapiet replied April 9, 2026

Hi Michael!

Thank you so much for your wonderful review! It was truly my pleasure to help you resolve the fulfillment issue with the Zapiet - Pickup + Delivery app. If you ever need a hand again, please don’t hesitate to reach out anytime. We are always here to help!

Best regards
Betty

April 6, 2026

Very helpful at explaining and updating specific things to work well with Shopify.

A Sweet Morsel Co.
United States
Over 5 years using the app
Zapiet replied April 6, 2026

Hi Cassidy,

Thank you so much for your 5‑star review! We’re delighted to hear that shipping confirmation mail is now working as expected. Your feedback means a lot to us and motivates our team to keep delivering clear guidance and effective solutions. We truly appreciate your trust and look forward to supporting you again whenever needed.

Warm regards,
Salaj