Zapiet ‑ Pickup + Delivery
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Reviews (1,891)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.
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They have great customer service. It's 9pm EST and their chat was just super helpful to solve an issue with my store.
Thank you so much for the wonderful 5-star review!
I’m really glad we could be there to help when you needed support, even late in the evening, and get the issue with your store resolved smoothly. It’s great to know Zapiet – Pickup + Delivery continues to support your store with reliable pickup and delivery options that keep things running seamlessly for your customers.
Your kind words truly mean a lot, and if you ever need any further assistance with your store setup or delivery configuration, I’m always here and happy to help.
Srivastav
Incredible support team, just got custom Lithuanian translations for my cart under the widgets, how cool is that!
Hi Ali,
Thank you so much for the fantastic review! It was truly a pleasure assisting you with your custom Lithuanian translations. We love making sure our widgets look and feel seamless on your store.
If you ever need anything else, please don't hesitate to reach out. Wishing you the best of luck with your shop!
Best regards,
Genesis
Jessica helped out perfectly with my issue on setting up locations and distance validation! She walked me though everything I needed to do on my side as well as set up everything required for the app to work as intended.
Great customer service and knowledge of the app. Sukria
Hi Sukria,
Thank you so much for taking the time to leave such a thoughtful review, it truly means a lot!
I’m really glad I could help you get everything set up with your locations and distance validation via partial postal codes, and that our Zapiet ‑ Pickup + Delivery app is now working for you and your customers. It was a pleasure walking through it with you :)
If you ever have any questions or need a hand with anything else, please don’t hesitate to reach out.
All the best,
Jessica
Genesis, the customer service agent, was super helpful and got us sorted quickly.
Hi Marisa, hope you’re having a great day!
Thank you so much for your kind 5-star review, we truly appreciate you taking the time to share your experience!
I’m really glad to hear that we were able to help you get everything set up smoothly, especially with your shipping profile for local delivery and the product date restrictions. It’s great to know you’re all sorted and ready to go!
If you ever need anything else or have any questions down the line, we’re always here to help.
Warm regards,
Genesis
Works wonderfully and exactly what we needed. Had minor issues with set-up on my end (i had the wrong settings), but my support rep, Salaj, was wondeful. Super fast and friendly.
Greetings,
Thank you so much for the 5-Star review! I’m glad to hear the app is working exactly as you needed and that the inactive app issue was quickly resolved. It was a pleasure assisting you, and I truly appreciate your kind words about the support. We’re always here to help ensure everything runs smoothly for you.
Warm Regards,
Salaj
got everything set up perfectly for me, incredible customer support
Thank you so much for the wonderful 5-star review!
I’m really glad I could help get everything set up perfectly for your store and make the process smooth for you. It’s great to know Zapiet – Pickup + Delivery is now configured to support your business exactly the way you need.
Your kind words about the support truly mean a lot, and if you ever need any further assistance with your setup, delivery options, or configurations, I’m always here and happy to help.
Srivastav
Genesis was an exceptional help with my issue today.
Hello Robert,
Thank you so much for taking the time to leave this lovely review. It has been a pleasure to work on optimizing the checkout process of your store. Please feel free to contact me if you require any further assistance.
All the best,
Sandy
SALAJ has been very patient and helpful in addressing my enquiries, always responding swiftly and clearly. His support has made a real difference, and I truly appreciate his professionalism. He definitely deserves a raise!
Hello Khoon,
Thank you very much for your 5-star review!
I truly appreciate your patience while we worked through the checkout and delivery configuration issues. I’m glad we were able to resolve the conflict caused by Shopify’s native local delivery and pickup settings, which were blocking checkout. After adjusting the settings, disabling the conflicting options, and updating the delivery and pickup rates as requested, we were able to ensure that checkout and the shipping rates display correctly.
Thank you so much for your thoughtful feedback! I’m glad to hear that my patience and clear, swift responses have helped address your enquiries. It means a lot to know that my support has made a real difference. Knowing that my efforts made a positive difference is very rewarding, and I’m grateful for your recognition.
Thanks, Salaj
Zapiet works great for our Shopify Store. They also helped solve a problem very quickly. Recommended!
Hi Cam,
Thank you very much for your 5-star review!
I truly appreciate your patience while we investigated the pickup and delivery rate issue. After reviewing the setup, we identified that the location was missing an internal country code, which was causing the pickup rate error at checkout.
We were able to correct this, and I’m glad we could verify that the checkout process is now working seamlessly.
Thank you again for your time and your kind feedback. It is greatly appreciated! 😊
Warm Regards,
Salaj
very good service
Hi there
And thank you for the lovely review!
We're always there for our merchants and ready to help when they need it,
If you ever need help, you can count on us!
Cheers,
Stephane
