Zapiet ‑ Pickup + Delivery
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Reviews (1,891)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.
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The team is always incredibly helpful, responsive, and patient. Their customer service truly stands out , especially when you’re unsure about certain settings or configurations. They consistently go above and beyond to make sure everything works properly. Highly recommend!
Hi there!
Thank you for the great review! It has always been our pleasure helping you out. We’re always here if you need any further assistance.
Best regards
Betty
Amazing customer service. Had a hiccup in the system on a Saturday, and Pavlo was able to resolve the issue so quickly. Worked with other agents, including Sandy, and all were super helpful. The app navigation is very easy, and the support is top-notch. Definitely recommend them!
Thank you so much for the wonderful review and recommendation!
I’m really happy I could help resolve the issue quickly and get everything back on track for you, especially over the weekend. It’s also great to hear that you’re finding Zapiet - Pickup + Delivery easy to navigate and that you’ve had a positive experience with our support team.
If you ever need any further assistance, please don’t hesitate to reach out.
Warm regards,
Pavlo
Getting customer support from Betty was great! She sat with me to go over my complex shipping configurations and guided me through the process. The Pickup + Delivery app plus the Rates by Distance together has leveled up my storefront shipping. Great apps and support!
Hi Jovana!
Thanks so much for the lovely feedback! I’m happy I could help resolve things for you. Don’t hesitate to reach out if you need anything else.
Best regards
Betty
Nandita was amazing and very helpful. She found a way to configure my delivery so that the fees worked as I needed it to. She was quick to respond and made the fix quickly and correctly.
Hello,
Thank you so much for the lovely feedback; it really means a lot. I’m really glad I could help you get the rates working properly based on your locations and products.
If you ever need anything else or run into any issues again, just drop us a message anytime. We’re always here to help!
Best regards,
Nandita
Fast support to fix issues, even on the weekend
Hi there,
Thank you for taking the time to leave a great review, it's much appreciated!
If you have any other questions down the road, please do not hesitate to send a message.
Warm regards,
Nandita
I've been using this app for years. It works great. The best part is the support that is available when I need it. The support team is phenomenal.
Thank you so much for the wonderful review!
It truly means a lot to hear that you’ve been using the app for years and that it continues to work well for your business. Your kind words about the support team are especially appreciated
We’re always here whenever you need us, and we’re grateful for your continued trust and support
Srivastav
Hi,
It was a pleasure chatting with you. Thank you so much for taking the time to leave a review. It truly means a lot and made my day.
We greatly appreciate your support and are delighted that you had a positive experience with both my assistance and the app. You are welcome to contact us whenever you need support.
Salaj
Very helpful and clear support. Thank you!
Excellent customer support!
Hello Leslie,
Thank you so much for this incredible review. It truly means a lot to us and really made our day.
Please keep trusting us, and we promise to continue delivering the same level of support for you in the future as well. We’re always here whenever you need us.
Best regards,
Nandita
Pavlo helped me resolve a billing issue that I had quickly and professionally. Thank you so much for your help and for the great app!
Hi there,
Thank you very much for your review and kind words!
If you have any other questions down the road, please do not hesitate to send a message.
Warm regards,
Pavlo
