Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,891)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.

February 11, 2026

Genesis was amazing and supported me very well when I came into an issue. Talked me through everything and was very patient as I don' have any previous experience with shopify or related apps. Highly recommend!!

Two Magpies Bakery
United Kingdom
About 1 month using the app
Zapiet replied March 28, 2026

Hi Robyn,

Thank you very much for taking the time to leave such a kind review. It’s greatly appreciated!

It was a pleasure chatting and helping you set up conditional activation within our Zapiet - Pickup + Delivery app, as well as ensuring your pickup and shipping rates were configured correctly.

If you ever need further assistance or have any questions, please don’t hesitate to reach out.

Warm regards,
Genesis

February 11, 2026

The app works beautifully and looks great. Customer support is incredibly responsive and consistently helpful. It’s easy to use, highly customizable, and flexible enough to roll out across all of my clients. This has become a core tool for me. :)

Sylvie Rose
United States
About 1 month using the app
Zapiet replied February 12, 2026

Thank you so much for the 5-star review!

We truly appreciate you taking the time to share that. It really means a lot. If there’s ever anything else you need, even something small, we’re always here to help.

Warm regards,
Rutvik

April 28, 2026

helpful support

Riesengugelhopf
Switzerland
27 days using the app
Zapiet replied April 28, 2026

Hi Tim!

Thank you so much for taking your time to leave us a review! It was truly my pleasure to help you with the language locales and fixing the pre-population issue on your store. Please don’t hesitate to reach out anytime you need a hand.

Best regards,
Betty

February 10, 2026

Stephane is great with support highly reccomend

Aayka
United States
10 days using the app
Zapiet replied February 10, 2026

Hi team,

Thanks for the lovely review!

It was a true pleasure working with you on our live screenshare session to help iron out pass issues which then allowed us to finalize setting our app.

Anytime you need help, you can count on this level of support from us!


-Steph

February 5, 2026

went abive and beyond to help me with the final outcome. my shop and cart all integrates nicely and does what I need it to do. Thank you so much!

Maison Bloomé
Australia
1 day using the app
Zapiet replied February 6, 2026

Thank you so much for the wonderful 5-star review!

I’m really glad to hear that everything is now working smoothly and that your shop and cart are fully integrated to meet your needs. It means a lot to know the support made a positive difference.

If you ever need anything further, I’m always here and happy to help.

Srivastav

Edited March 4, 2026

Jessica from the support team is very helpful and was able to fix some things I needed in my store.

Garden Party Flowers Inc.
Canada
Almost 8 years using the app
Zapiet replied February 5, 2026

Hi Genevieve,

Thank you so much for your kind words. It truly means a lot that you took the time to share your experience.

I’m really glad I was able to help get everything sorted in your store and make sure things are working the way you need within our Zapiet ‑ Pickup + Delivery app.

If you ever need anything else, please don’t hesitate to reach out. I’m happy to help anytime.

Warm regards,
Jessica

February 4, 2026

We had a problem with placing orders in our store today, but Jessica was able to quickly fix the problem. She saved my day!

Let’s Dish!
United States
Over 6 years using the app
Zapiet replied February 5, 2026

Hi Melinda,

Thank you so much for your kind words! I’m really glad I could quickly get things sorted and help get your store back on track. It was a pleasure assisting you, and I’m happy to hear everything was resolved smoothly. If you need anything else or have questions in the future, please don’t hesitate to reach out.

Warm regards,
Jessica

February 4, 2026

Jessica was wonderful. She walked me thru everything she was doing and kept me in the loop while figuring out my issue. She was able to successfully resolve my issue & I would absolutely work with her again!

leiastreats
United States
Over 2 years using the app
Zapiet replied February 5, 2026

Hi Heather,

Thank you so much for the wonderful review! I’m really glad I could walk you through everything and keep you in the loop while we worked through the issue together.

It was a pleasure assisting you with our Zapiet ‑ Pickup + Delivery app, and I’m happy to hear everything was successfully resolved.

I’d absolutely be happy to work with you again anytime you need support.

Warm regards,
Jessica

June 8, 2026

Billy the best!!

Philippe Tayac
France
4 months using the app
Zapiet replied June 8, 2026

Hello Clara,

Thank you very much for your wonderful 5-star review.

I am very pleased that I could help you set up product availability restrictions for some of the products in your store.

Please feel free to reach out to our support team anytime you need assistance with your settings or have any questions, we are always happy to help.

Wishing you a wonderful week ahead.

Warm regards,
Billy N.

Edited June 19, 2026

continously impressed with the speed and efficiency of the customer service and options within this app

Mabel Mae's Bakery
United States
5 months using the app
Zapiet replied February 4, 2026

Hello Nicole,

It was a pleasure assisting you with setting up our Zapiet - Pickup + Delivery app! Please don’t hesitate to reach out if you have any more questions or need further help along the way :)

All the best,

Sandy