Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,891)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.

February 1, 2026

I was having issues with connecting Zapiet correctly helped with the store settings very patient and knowledegable

The Pawradise Pack
United States
7 months using the app
Zapiet replied February 2, 2026

Thank you so much for the wonderful review!

I’m really glad I could help get Zapiet connected correctly and assist with the store settings. It means a lot to hear that the support felt patient and clear.

If you ever need anything again, I’m always here and happy to help.

Srivastav

January 31, 2026

They should know that the app works great, and the support is even better! Anytime I have an issue, which is usualy an error created on my end, their customer support is all over it! My last interaction with Jessica was smooth, simple and effective. Exactly what one should expect. Exellent service.

Meal Prep Ottawa
Canada
Over 2 years using the app
Zapiet replied February 1, 2026

Hi Denis,

Thank you very much for taking the time to leave such a lovely review!

It was really nice chatting with you and I'm glad to have been able to help with our Zapiet ‑ Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send a message.

Warm regards,
Jessica

January 28, 2026

Amazing support. Always ready and available. Thanks Klaudia!

Fresh Fit Meals
United States
3 months using the app
Zapiet replied January 29, 2026

That means a lot!

Always ready to help with pickup, delivery, and subscriptions!

Thanks for the awesome vibes and the kind words! 🚀

- Klaudia

April 26, 2026

Outstanding service

Tree Works Mulch
Canada
About 3 hours using the app
Zapiet replied April 27, 2026

Thank you so much for the wonderful 5-star review!

I truly appreciate your kind words and I’m really glad the support made a positive difference. It’s great to know Zapiet – Pickup + Delivery is helping your store run smoothly with reliable pickup and delivery options.

If you ever need any assistance with your setup, delivery rules, or configurations, I’m always here and happy to help.

Srivastav

Edited October 23, 2026

Genesis was a HUGE help! She was able to fix the issue very fast. I was so happy and very grateful for the excellent customer service. Thank you Genesis!

AWG Bakery
United States
Almost 7 years using the app
Zapiet replied January 28, 2026

Thank you very much for your wonderful review and very kind words.

If you have any questions or need any assistance with our Zapiet ‑ Pickup + Delivery in the future, please do not hesitate to reach out.

Warm regards,
Genesis

January 26, 2026

Srivastav is quite possibly once of the best, if not, THE BEST, person I have ever had help me on the Shopify Platform. I cannot believe how fast he was conquering all the problems I didn't know or understand how to fix. He is super friendly and professional. Zapiet would be foolish not to give this guy a raise because he posses some serious skills that only a small fraction of human beings on earth have. Take care of this guy.

Musso's Market
United States
6 months using the app
Zapiet replied January 27, 2026

Thank you so much for such an incredible review! I truly appreciate the kind words and I’m really glad I could help resolve those issues for you. It means a lot to hear that the support was helpful and clear. If you ever need anything else with the Zapiet Pickup + Delivery app, please do not hesitate to send a message.

Cheers,
Srivastav

Edited June 19, 2026

Srivastav was wonderful helping me troubleshoot - thank you so much!

Flower & Twine
United States
5 months using the app
Zapiet replied January 27, 2026

Hi Kerin, thank you so much for the 5 star review! I truly appreciate the kind words and I’m really glad I could help resolve those issues for you. It means a lot to hear that the support was helpful and clear.

Allan

January 26, 2026

Stephane went above and beyond to ensure the challenges I was facing were resolved. He was incredibly helpful and helped me better understand the app settings!!

Bakkal-uae
United Arab Emirates
About 6 hours using the app
Zapiet replied January 27, 2026

My Ala,

Thank you very much for taking the time to write this lovely review!

It was a pleasure helping you iron out your local delivery by specific named areas setup with our Zapiet - Pickup + Delivery app,

If you ever need anything else, we're just a phone call (or quick message) away!

Steph

January 26, 2026

Betty is extremely helpful, she is willing to list and help me to tackle the operation issue as fast as she can. Furthermore, she helped me to investigate the checkout process to understand the operation is smooth and the setup is accurate

city'super E-Shop (UAT)
Hong Kong SAR
About 1 year using the app
Zapiet replied January 26, 2026

Hi Louis!

Thank you so much for your wonderful review. It was truly a pleasure assisting you with the app today. If you ever need any help, please don’t hesitate to reach out to us anytime. We’re always here for you!

Best regards
Betty

January 24, 2026

srivastav fixed all my problems and was super helpful!

The Gallery at VL
United States
About 1 year using the app
Zapiet replied January 25, 2026

Thank you so much for the wonderful review!

I’m really glad I could help resolve everything and make the experience smoother for you. Your kind words truly mean a lot.

If you ever need anything again, I’m always here to help.

Srivastav