Zapiet ‑ Pickup + Delivery
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (1,891)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.
Refine
-
By rating
Great customer service! Rather expensive app and needed to do quite a few modifications to make it work with my store, but the staff support was excellent and very knowledgeable, helping to resolve all the issues.
Hello Jordan,
Thank you so much for your valuable feedback. I’m very happy to hear that all of your issues have been resolved. Please know that we’re always here to help, available for you 24/7 whenever you need us.
Warm regards,
Nandita
Great Support - Jayne was very helpful
Thank you for taking the time to leave a review Charles, it's very much appreciated.
I'm happy that we could sort your rates & what you required to the store.
You know we are only a click away if you need anything else!
Jayne
Srivastav, He helped me with some doubts I had and explained everything to me step by step.
Thank you so much for the wonderful review!
I’m really glad I could help clear your doubts and walk you through everything step by step. It means a lot to know the explanation was helpful.
If you ever need anything again, I’m always here to help
Srivastav
excellent app, amazing customer support, very helpful, responsive and professional.
Hi Ben,
Thanks for taking the time to leave a review!
It was a pleasure chatting with you today and helping you with modifying order date and time entries.
If you ever have any further questions, let us know!
-Stephane
Jessica was incredibly helpful and patient while walking me through our pickup and delivery setup. She took the time to double-check the API key, delivery radius, and settings to make sure everything was working correctly. Very friendly, knowledgeable, and easy to work with. Jeanette was also amazing, she helped fix a few bugs between Shopify and Zapiet and set the delivery cut off perfectly:).
Thank you so much for your kind words! We’re really happy to hear everything is now working smoothly and that the delivery cutoff is set up just the way you needed. It was a pleasure helping you troubleshoot the issues between Shopify and Zapiet. If you need anything else down the line, we’re always here to help!
Jeanette
Rutvik provided invaluable support in troubleshooting and fixing a critical shipping rate issue during the launch of our latest market.
Hello Leilan,
Thanks so much for the feedback, really means a lot! Glad I could help fix the shipping rate issue. If you ever need anything, just drop us a message, and we’ll be happy to help.
Regards,
Rutvik
Amazing support! Resolved the issue so quickly for me. Betty was so lovely to speak with :)
Hi there!
Thank you so much for a lovely review! It was my pleasure helping you out with the issues you were experiencing with the app. If you need a hand always feel free to reach out to us anytime.
Best regards
Betty
it was great. The person who helped me was very knowledgeable and went above and beyond to figure out what my problem was to solve it and made it easy. I really appreciate all of this help.
Thank you so much for the wonderful review!
I’m really happy to hear that the support was helpful and that we could get everything resolved smoothly for you. It truly means a lot to know the experience felt easy and supportive.
If you ever need anything again, I’m always here and happy to help.
Srivastav
srivastav was inclredibly helpful! GREAT APP makes owning a restaurant even easier!!! PAVLO ROCKS TOO!!!!!!! RUTVIK IS AMAZING!!!!!!
Hi,
Thank you so much for the kind words! It’s been a real pleasure communicating with you and helping out. You’re always very welcome to reach out to us, we'll be happy to support anytime!
Warm regards,
Pavlo
Great Help from Betty on Last Mile delivery option.
Hi Harjot
Thank you so much for sharing such an amazing review. It was my pleasure helping you out, and please feel free to reach out anytime you need a hand.
Best regards
Betty
