Zapiet ‑ Pickup + Delivery
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Reviews (1,891)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.
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Love working with the Zapiet team! Awesome to talk to humans who help and are knowledgeable about their product. The app works so well for our needs as a florist!
Hi Caroline,
Thank you so much for the lovely review! I truly enjoyed working with you as well.
It means a lot to hear that our Zapiet - Pickup + Delivery app is working so well for your florist needs, and that I’ve been able to provide helpful, knowledgeable support.
If you have any questions, please don’t hesitate to reach out.
Warm regards,
Jessica
Amazing app - the customer help is great too. Dealt with Rutvik and he helped with everything.
Hey Lucia, thanks a ton for leaving this review!
I’m really happy I could help you get the rates set up. Also, big thanks for being super patient while we were chatting; truly appreciate it! If you ever need anything else, feel free to reach out anytime. We’re here for you 24×7.
All the best,
Rutvik.
A great Shopify App that keeps improving! Nandita and the team has been providing great support. Highly recommended!
Hello Chris,
Thank you so much for reviewing our support. It truly means a lot to know that the app is improving and meeting your business needs.
We’re always here if you need any help, and you can absolutely count on us anytime.
Regards,
Nandita
Customer service was exceptional. I would have probably deleted the app had it not been for the great team, consistent and helpful follow-up and overall friendliness and helpfulness. Thank you!
Hi Elizabeth,
Thank you so much for your lovely review!
If you have any questions down the road or need any further assistance, please do not hesitate to send us a message.
Warm regards,
Jessica
Mediocre app with many bugs. Zapiet ruined our Valentine's Day sales because of bugs that their dev team cannot bother to fix.
Thank you for sharing your feedback. We’re truly sorry for the frustration this caused; especially during such an important sales period like Valentine’s Day.
As mentioned in our support conversation, it looks like this was resolved on your end. We did ask what specific steps were taken so we could properly investigate and determine whether any product-level preparation time or date restriction settings may have influenced the earliest available date.
We also want to reassure you that we never change store settings without confirming with the merchant first.
If this behavior reappears, we would genuinely appreciate the opportunity to investigate it thoroughly. Peak trading periods are critical, and we take recurring availability issues very seriously. Our team is always ready to review store configurations in detail to ensure everything is stable and working as expected.
We remain committed to helping you succeed and would welcome the chance to fully resolve any lingering concerns.
Jessica
Zapiet support is wonderful. We worked with Maria Nandita, Klaudia Diego, and all of them were super knowledgeable, empathetic and helpful. Thank you, team!
Hi Esin,
Thanks a ton for dropping this awesome review; it seriously made my day!
So glad I could help you out with your product page widget. If you ever need anything else, just give me a shout. I’m always here and happy to help.
Regards,
Nandita
Jessica provided excellent support. Her "stick-to-it-ness" and knowledge of the app helped us solve a difficult problem and stop a series of fraudulent attacks on our site.
Thank you very much Jim for your kind words and for taking the time to leave a review, I really appreciate it!
You know where to reach us if you have any questions or need any further assistance.
Warm regards,
Jessica
Jeanette has been a huge help with all the hiccups that come along with launching a store front! We are so appreciative for her support and calmness.
Thank you so much for your kind words! I’m really glad I’ve been able to support you through the launch. Your patience and collaboration made everything so much easier. I’m always here if you need anything as you continue refining your store.
very quick response and fixed the issue behind the scene
Thank you so much for the wonderful review!
I’m really happy to hear that the issue was resolved quickly and smoothly behind the scenes. It’s always my goal to make things as easy as possible for you, and your kind words truly mean a lot.
If you ever need anything again , I’m always here and happy to help. Thanks again for taking the time to share your experience!
Sri
Had a great experience with Jessica. Wow, super fast and knew my issue.
Hi Jennifer,
Thank you very much for taking the time to write a review, I really appreciate it!
I'm happy to have been able to help and you know where to reach us if you have any questions or need any further assistance.
Warm regards,
Jessica
