Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,891)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.

Edited January 8, 2026

Srivastav was incredibly helpful. His responses were fast, thorough, and he went above and beyond. Thank you so much, Sri!

FYX
United States
27 days using the app
Zapiet replied March 12, 2026

Thank you so much for the wonderful review!

I truly appreciate your kind words and I’m really glad I could help get everything sorted for you. It means a lot to hear that the support was helpful and that we could resolve things thoroughly.

If you ever need anything again, I’m always here and happy to assist.

Srivastav

Edited August 14, 2026

excellent app, amazing customer support, very helpful, responsive and professional.

NutriGrubs
Canada
Almost 3 years using the app
Zapiet replied April 24, 2026

Hi Ben,

Thanks for taking the time to leave a review!

It was a pleasure chatting with you today and helping you with modifying order date and time entries.

If you ever have any further questions, let us know!


-Stephane

December 23, 2025

Great app! Srivastav provides great assistance and is very quick when it comes to solving any issues we're having.

Lifted Smoke Shops
United States
Over 2 years using the app
Zapiet replied December 24, 2025

Thank you so much for the amazing 5-star review!

I’m really glad to hear you’re enjoying the app and that the support was quick and helpful. Your kind words truly mean a lot!

If you ever need anything, I’m always here to help.

Srivastav

December 23, 2025

Zapiet basically runs the backend of my operations. Support is fast and effective -- they usually revert within a minute which helps with business critical issues. Thanks always Team (Jessica & Nandita)

Ezo Seafoods Fresh
Japan
About 1 year using the app
Zapiet replied December 24, 2025

Hi James,

Thank you very much for your kind review!

We are both very happy to have helped you and your store with our Zapiet ‑ Pickup + Delivery app.

If you have any questions or need any further assistance, please do not hesitate to send a message.

Warm regards,
Nandita & Jessica

December 22, 2025

Jessica was very helpful and patient, even during my internet outage for 20+ min.! Thank you!

Prep'd
United States
Almost 6 years using the app
Zapiet replied December 23, 2025

Thank you Jessica for taking the time to leave a lovely review!

It was a pleasure chatting and helping you with our Zapiet ‑ Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Cheers,
Jessica

December 20, 2025

Easy to use and the support team is very responsive, helpful & friendly!

Sonse Home & Floral
Canada
About 1 year using the app
Zapiet replied December 23, 2025

Hi,

I’m so glad you left such a positive review. Thank you for being with us. We’re really happy we could provide the support you needed.
Please feel free to reach out anytime; we’re here 24×7.

Good luck,
Rutvik

December 18, 2025

Great app! Stephane was very helpful.

Etta Kostick Designs
United States
2 days using the app
Zapiet replied December 19, 2025

Hi Etta,

Thank you for the wonderful review!

It was a pleasure speaking with you over the phone to help get your curbside pickup ready for the special weekend.

If you ever have any other special events and would like a helping hand, we'll be there for you!


Happy holidays,
Steph

December 17, 2025

Srivastav was great in helping resolve the issue. I really like using this app and appreciate the quick support when needed. Thank you, Srivastav!

Temple Fuel
United States
About 7 years using the app
Zapiet replied December 18, 2025

Thank you so much for the wonderful review!

I’m really glad I could help resolve the issue and that you’re enjoying the app. Your kind words truly mean a lot!

If you ever need anything, I’m always here to help.

Sri

December 18, 2025

Allan was great, over a 2 day period ihe helped me setup my in person pickup, Delivery with two different apps one of which was not working correctly and shipping..

Customer service was more than I expected..

Thanks again Allan for all your help!!!

Rizzos Original Pizza Tub
United States
1 day using the app
Zapiet replied December 19, 2025

Thanks for the great review Kevin, I'm glad I could help set everything you needed. Always happy to help our merchants.

Sincerely,
Allan

Edited June 3, 2026

Jessica and Jeanette was really helpful. Thanks

The Unlikely Florist
United States
Almost 6 years using the app
Zapiet replied December 18, 2025

Thank you Spencer for taking the time to update your Zapiet ‑ Pickup + Delivery review, it's much appreciated!

It was a pleasure chatting and helping you to offer same-day local delivery throughout the day.

If you have any questions or need any further assistance, please do not hesitate to reach out!

Warm regards,
Jessica