Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,891)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.

January 23, 2026

Exceptional customer service and assistance. The team, specifically Genesis, is very responsive and so willing to help us resolve any issues. Once the setup was complete, this app works wonderfully for our florist business. Highly recommend!

Lovebird Flowers
Canada
3 months using the app
Zapiet replied January 24, 2026

Hi Kendra,

Thank you so much for the kind words and for taking the time to leave this review! I’m really glad I could help get everything set up in our Zapiet ‑ Pickup + Delivery app and that it is working well for your florist business. It truly means a lot to hear this, and I appreciate the recommendation. Please don’t hesitate to reach out if you ever need anything.

Warm regards,
Genesis

January 22, 2026

works well, customer support will be there for you

Toruna KASAP
Türkiye
30 days using the app
Zapiet replied January 22, 2026

Hi there!

Thank you so much for a wonderful review. It was my pleasure helping you out with the Zapiet - Pickup + Delivery app. If you ever need a hand always feel free to reach out to us anytime.

Best regards
Betty

April 26, 2026

Outstanding service

Tree Works Mulch
Canada
About 3 hours using the app
Zapiet replied April 27, 2026

Thank you so much for the wonderful 5-star review!

I truly appreciate your kind words and I’m really glad the support made a positive difference. It’s great to know Zapiet – Pickup + Delivery is helping your store run smoothly with reliable pickup and delivery options.

If you ever need any assistance with your setup, delivery rules, or configurations, I’m always here and happy to help.

Srivastav

January 19, 2026

Jessica was extremely helpful configuring my store for international shipping and pickup

Setna Store
United States
10 months using the app
Zapiet replied January 20, 2026

Hi Jake,

Thank you very much for taking the time to leave a review, I really appreciate it!

I'm so glad to have been able to help and get your rates up and working.

If you have any other questions down the road, please do not hesitate to send a message.

Warm regards,
Jessica

January 18, 2026

Pavlo has helped us a few times with knowledgable quick, and clear responses,.

Local Yokels
United States
Over 2 years using the app
Zapiet replied January 19, 2026

Hi,

I appreciate your review and I’m glad the support was helpful. Thank you for your trust. You're always welcome to reach out to us for any assistance around the apps.

Warm regards,
Pavlo

Edited February 23, 2026

Stephanie guided us through our delivery options and fine tuned the app to our needs

Jesse Tree Fine Foods Retail
Canada
About 1 month using the app
Zapiet replied January 17, 2026

Hi Jesse,

Thanks for the awesome review and shout out!

It was a pleasure helping you adjust the wording on our widget and the checkout page to help smooth out the customer experience.

If anything else comes up, you can count on us to be there for you!

-Steph

January 16, 2026

Jessica with their support is the best. Very informative and fast responses, which can be rare with support these days! always detailed in her responses and friendly, not just a bot. That is so invaluable

Tierra Verde Farms
United States
9 days using the app
Zapiet replied January 17, 2026

Hi Brad,

I'm so pleased to have been able to help you with the setup of our Zapiet ‑ Pickup + Delivery app and am very thankful for your lovely review, it's vey much appreciated.

If you have any more questions or need any further assistance, please do not hesitate to send a message.

Cheers,
Jessica

January 15, 2026

It does what it's supposed to and if there's an issue, Zapiet support is on it. I recommend.

Belleeah
United States
8 months using the app
Zapiet replied January 16, 2026

Thank you so much for your kind words and the wonderful 5-star review. I truly appreciate you taking the time to share your experience. It means a lot to us, and we’re always here if you need any further help.

Allan

Edited August 31, 2026

Cannot fault the service and support! Srivastav has been very responsive and helpful. Thank you!

EFOODZ
Australia
Almost 2 years using the app
Zapiet replied January 16, 2026

Hi Andy,

Thank you for your patience while we worked through the issue. After reviewing the setup, I identified that Zapiet rates had been disabled while Shopify’s native local delivery was enabled. I re-enabled the Zapiet rates and disabled Shopify’s native local delivery, which resolved the “Shipping not available” error.

I’m glad I could assist swiftly and help diagnose the issue with clarity. Your appreciation means a lot, and I truly value the opportunity to support you.

Warm Regards,
Salaj

Edited October 12, 2026

Super helpful, thank you! Srivastav was quick and friendly in supporting us!

EK BAKERY
United Kingdom
Almost 6 years using the app
Zapiet replied January 12, 2026

Hi,

Thank you so much for your kind words!

I am glad I could help resolve the issue quickly. Please don’t hesitate to reach out anytime, we’re always here to help. Wishing you continued success with your business!

Warm regards,
Pavlo