Reviews (351)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful for extending Shopify’s customer registration and profiles, especially for B2B and wholesale. They use it for advanced forms with conditional logic, document uploads, email verification, and separate retail/wholesale flows, all mapped to metafields and tags. Many highlight secure customer self‑service for account edits, smooth tax/VAT onboarding, strong Shopify Flow integration, reliable performance, and exceptionally responsive, proactive support.

March 3, 2020

Great app! It's easy to use and really self explanatory. We are using it for the website www.snushus.ch

snushus.ch
Switzerland
About 1 month using the app
Helium replied April 13, 2020

Thanks for the amazing review! 😊

January 6, 2016

Works perfectly, easy to install, and its FREE. Can't believe shopify doesn't already have this feature.

Tokersupply
United States
15 minutes using the app
March 31, 2019

Amazing customer service!!! So much help and support setting everything up! I would recommend for sure!

Little Cheeks
Canada
4 days using the app
November 4, 2020

Unbeatable customer support! Every query/issue I have had has been solved by their team, extremely happy!

Virtualslay
Spain
About 1 year using the app
Helium replied November 5, 2020

Aww, thanks for the kudos! We're happy if you're happy 😊

August 11, 2022

Very helpful and useful app to keep track of customers. The customer support is also very kind and helpful.

shopprey.com
United States
10 months using the app
Helium replied August 12, 2022

Thank you for your review! Glad to hear the app and team are helping your business. 💪

June 19, 2023

Works well with shopify metafields. Importing customers very easy. Design / integration is straight forward.

Kent Veg Box
United Kingdom
2 months using the app
Helium replied June 20, 2023

We love customer metafields! Glad the app is working well for you. 😄

June 20, 2023

This application works great and the dev/support team is excellent and accessible. Easy to implement and manage.

Biocidin Botanicals
United States
About 2 years using the app
Helium replied June 20, 2023

We'll take "excellent and accessible " all day. 😊
Thanks for submitting your review!

July 18, 2023

reliable service, good support team, very fast response from them. Brett, you are the best!

ve/la
Thailand
8 months using the app
Helium replied July 19, 2023

Happy to help. Thanks for taking time to submit a review! 😊

April 4, 2023

Great user interface, easy to setup, great support, supports multiple languages and advanced fields sent to Klaviyo.

Peléton
Denmark
3 months using the app
Helium replied April 4, 2023

Thank you for taking the time to add your review! 🙌

December 7, 2020

Customer support was very effective and solved my problem! So, I recommend this app for funcionality and for support.

foodpackgreen
Italy
7 months using the app
Helium replied December 7, 2020

Excellent! Thank you so much for sharing. 😄