Reviews (351)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is powerful for extending Shopify’s customer registration and profiles, especially for B2B and wholesale. They use it for advanced forms with conditional logic, document uploads, email verification, and separate retail/wholesale flows, all mapped to metafields and tags. Many highlight secure customer self‑service for account edits, smooth tax/VAT onboarding, strong Shopify Flow integration, reliable performance, and exceptionally responsive, proactive support.
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Amazing customer service! Katelyn was so patient with all my questions and always found a solution to tailor the app to my needs.
Thank you! We work hard to ensure the quality of our customer service matches the quality of our products. :)
This is also a great shoutout for Katelyn, our newest team member! She's still pretty new here at Helium, and she is doing a fantastic job! 🎉
(Not written by Katelyn, we promise 😊)
Thanks to Nick & the team at Helium! They're excellent with support and this is a fantastic app to help with customer maintenance.
This app allowed us to create a custom drop down menu on our sign up form and customer profile page. Easy to use, easy to configure.
This is a great app. Plus, customer service was prompt and helpful with a small issue I had with my account email address. Thanks!!
Program works really well. Super easy to use and works as advertised. Keep up the great work! Definitely recommend to all Ecomm shops.
Excellent customer service. These guys are always willing to help, no matter how small or complex the question. Highly recommend this app!
The Customer Fields app helped us improve the user experience and the design of the Shopify forms. Really helped us meet the business' goal.
Thanks.
Thanks for your feedback! 🙌
App works like a charm! Response from their support team was very prompt, usually within 24 hours. The free app install/ theme update is a huge plus!
They solve my problem right away. I just need to give them a permission to collaborated with us! amazing app and amazing development team! THANK YOU.
You're quite welcome! 😄
Chelsea and the team have been wonderful. They helped us set up our trade form and are very quick to come back with answering our questions and queries.
