Reviews (351)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is powerful for extending Shopify’s customer registration and profiles, especially for B2B and wholesale. They use it for advanced forms with conditional logic, document uploads, email verification, and separate retail/wholesale flows, all mapped to metafields and tags. Many highlight secure customer self‑service for account edits, smooth tax/VAT onboarding, strong Shopify Flow integration, reliable performance, and exceptionally responsive, proactive support.
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Customer fields is a fantastic app which has resolved our issue of creating a dedicated form for wholesale customers. Extremely easy to setup and design as we wished. Perfect.
😊Thanks for the feedback! It's awesome to hear that you were able to get a form for your wholesalers up and running with ease
Really easy form system to use and integrates well with shopify. Customer service team is amazing, and are super helpful with any questions or extra support that you might need.
Thank you for trusting Customer Fields on all of your Shopify Plus stores! ☕
The team at Helium are extremely kind and understanding given certain unique situations. I have had great customer service experiences and with that alone I give them 5+ stars.
Not only is the app intuitive and easy to work, when a system but caused an outage, the team jumped on it to fix the issue right away. Very much appreciated to keep me going ...
Thank you for the kind words 😊
I use this app to segment my customers and it works great. Easy to use. Customer service was top notch when I had a special request needed some help. They went above and beyond xo
Awesome! 🎉
Thanks so much for taking time to submit a review 😊
Customer Service helped me tremendously, set up everything exactly as i needed and requested. Amazing app and functions to help your store increase sales! Very good service and app.
Glad we were able to help you get your form logic working correctly. Cheers!
We use this app for our store to get custom fields. I have received support on adsutments and style customization in less than 24 hours ( I think just time zone difference). Thank you
Thank you for your review! 🤩 We are on opposite sides of the world, but we strive to provide impeccable support to all merchants anywhere that use our apps. I'm glad we could meet your needs and expectations!
So far so good. Doing what we need it to do. Customer service is great. I do wish there was an intermediate payment option to be able to have access to more custom fields in the form.
Sorry for the late reply, and thank you for your feedback! We take feedback on pricing into careful consideration. ❤️
This app is perfect! It does everything I wanted and then some. The customer support team is fast & efficient and made the simple installation even simpler! I highly recommend this app.
We're far from perfect (still lots of work to do!) but we'll relish in it for a minute. 😊
Thanks for the fantastic review!
Customers should be able to modify their account details at any time. It's a given. The team at Helium are great to work with - fast and responsive.
Every Shopify site needs this app.
