Reviews (351)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful for extending Shopify’s customer registration and profiles, especially for B2B and wholesale. They use it for advanced forms with conditional logic, document uploads, email verification, and separate retail/wholesale flows, all mapped to metafields and tags. Many highlight secure customer self‑service for account edits, smooth tax/VAT onboarding, strong Shopify Flow integration, reliable performance, and exceptionally responsive, proactive support.

June 20, 2023

They were really helpful. A Plus work. They were really helpful. A Plus work. They were really helpful. A Plus work.

egpro.com
United States
Over 4 years using the app
Helium replied June 20, 2023

Excellent use case for our account approval feature. Thanks for using Customer Fields!

April 26, 2023

Very Helpful, did a great job trouble shooting my problems and was able to finish the migration process with his help

Unipathic Medicine
United States
Almost 4 years using the app
Helium replied April 26, 2023

Great news! Thanks for being a loyal customer for 4 years 🎉

June 16, 2018

Robust way for us to store additional customer information eg membership numbers, start and expiry date of membership.

Legobricksworld
Singapore
11 months using the app
Edited January 29, 2019

Used this app to build a custom registration form. It was easy to build and install. Help was avail when I needed it.

Dazzle Dry Pro
United States
4 days using the app
November 7, 2018

Great customer service and very easy to use!
The team is extremely responsive and helpful :) Highly recommend these guys!

iBuddies
Hong Kong SAR
3 months using the app
June 9, 2022

We ran into a problem after updating our website and Customer Fields was very helpful and efficient with their assistance.

All Pima Apparel
United States
Over 4 years using the app
Helium replied June 9, 2022

Thanks for being a customer since 2017! Your wholesale registration form is looking great. 😄

Quick tip: You may want to consider adding a separate form for retail customers as well. On your current plan, you can add an additional registration form at no additional cost. We're standing by to help if needed 👍

February 17, 2023

Good dev team, very customizable, and while you don't need to know how to code, you can do a lot of custom css when needed.

SoccerPost Sandbox
United States
About 1 hour using the app
Helium replied February 21, 2023

Thank you! That's exactly what we aim for. Value for merchants out-of-the-box, and room for developers to build on top of. Thanks for the positive feedback! 😄

Edited March 26, 2019

We're so thrilled with our service with Customer Fields. They added the code to our site! They answer our questions quickly.

Mented Cosmetics
United States
Over 1 year using the app
July 13, 2023

Pretty impressive what Customer Fields allows you to do. Support has been extremely quick so far as well. Thank you again Brett!

Beyond The Meat Wagon
United States
9 days using the app
Helium replied July 18, 2023

Thanks for taking time to leave a review. Music to our ears. Vote for Brett! 🥳

July 11, 2018

Simple to use, has all the features I need and great customer service that responds quickly if I need help or have any questions.

Julian Camarena Official Store
United States
About 1 year using the app