Reviews (351)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is powerful for extending Shopify’s customer registration and profiles, especially for B2B and wholesale. They use it for advanced forms with conditional logic, document uploads, email verification, and separate retail/wholesale flows, all mapped to metafields and tags. Many highlight secure customer self‑service for account edits, smooth tax/VAT onboarding, strong Shopify Flow integration, reliable performance, and exceptionally responsive, proactive support.
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Love Helium Customer Fields! Customer service is always there to help me out if I ever need it and are always quick to reply.
Thank you for this review! We are constantly striving to give 5⭐️ support and we're happy to hear that it's paying off.
You know where to find us 😎
Had reason to call upon the support team and they were extremely quick in responding and the advice sorted my problem easily. Would certainly recommend
Thank you for leaving this review! We're thrilled to hear that our Customer Success team was able to quickly steer you in the right direction 😎
If you ever have any more questions or need assistance in the future, don't hesitate to reach out!
Brett and the Helium team were incredibly prompt in assisting us and provided clear guidance on our inquiries. They went beyond their support scope and aided us to meet our customers need. We are extremely satisfied with their support and the app is performing excellently for us!
Amazing review! Thank you for taking the time to tell us how we're doing. We're happy to hear that our quest to provide prompt and robust support is making a difference 🧙🏼♂️ Thank you for this feedback!
For the last three months, the Helium Team has been like a support superhero squad. Always there, always listening, and always ready to lend a hand. It's been a fantastic experience, and I can't thank them enough for their stellar support. They're like your favorite song on repeat – always there to brighten your day!
We're officially changing "Customer Success" to "Support Superhero Squad" 🦸♂️
Thank you for leaving this review, and we're so happy to hear that our newly-dubbed "Support Superhero Squad" could be of such impeccable service to you 😎
We use it to restrict one of sites for authorized users only and it works very well. We couldn’t be happier with how it’s working.
Thank you for taking the time to leave this review! We are happy to hear that Customer Fields is proving your shop with the tools it needs to be successful 💪🏼
Great App. Very easy to use, I managed to set it up really quickly.
I reached out to the Helium support team for some help styling the sign up form and they responded really quickly. Very impressed.
Thank you for this kind review! We're always excited to provide expedient and helpful support 😎 You know where to find us if you need anything else.
It's a form builder and customer manager on steroids! We were using Globo forms but now have made the transition to Customer Fields for our new FloorCity.com 2.0 theme.
Great to hear! We're excited that you're getting to use the steroid-like levels of power we've baked into Customer Fields.
reliable service, good support team, very fast response from them. Brett, you are the best!
Happy to help. Thanks for taking time to submit a review! 😊
Awesome, simple and easy to install.
It works. Great app no regrets installing it.
