Reviews (5,780)

Overall rating
3.9
Counts per rating level
  • 57% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 23% of ratings are 1 stars
November 7, 2020

Sehr verständlich, schnell eingerichtet nun geht es los... Die ersten Erfahrungen sind durchweg positiv. die Flexibilität und Bedienerfreundlichkeit überzeugt.

Afj💙Keitum
Germany
6 months using the app
November 27, 2020

I love this app because it makes it easier for me to connect with my customers and be able to sell from not just my website but also from the Facebook platform.

Kim Jarrett Beauty
United States
8 months using the app
January 26, 2021

It was okay. Kind of confusing having not use FB business suite before. I eventually figured it out but it took more than one attempt to wrap my head around it.

Loudoun Tactical
United States
3 days using the app
Meta replied January 27, 2021

Thanks for sharing your feedback! I appreciate you powering through and setting up the app! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

February 27, 2021

fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine

LUXAMORE AUSTRALIA
Australia
About 2 years using the app
October 7, 2020

The app has been good so far and given us an insight to growing the business. More online tutorials would be helpful. linking the store to social media excellent

Pasture Naturals
United Kingdom
10 minutes using the app
November 14, 2020

This is the setup process and a little early to say but it's been good so far. It's actually a little surprising I am being forced to write this many characters!

Maison Curate
United Kingdom
28 minutes using the app
December 14, 2020

Walked me through easily. Now I'm trying to submit the review, but it seems to be stuck. Oh, it wants a minimum of 100 characters. I wonder if we are there yet.

Margaret Lawton
United States
8 months using the app
November 15, 2022

The application worked without problems for quite a long time. Now it's installed, but I can't see it in Shopify Marketing anymore. Im asking for help. Thank you

Vrtnarski-center, spletna trgovina
Slovenia
Almost 2 years using the app
Meta replied November 15, 2022

Hi There!

Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Kristin

February 8, 2021

I love the easy set up and usage of this app. You require no skill in setting it up. Just log in and start sharing your products. Thank you for making it so easy!

Trendy Treehouse
United States
About 2 years using the app
April 28, 2020

I can't make heads or tails of this thing. Navigation is confusing, purpose isn't clear to me, and I am unable to achieve anything it seems I should be able to do.

Storymatic Studios
United States
Over 1 year using the app
Meta replied May 5, 2020

Hi, there. Thank you for taking the time to provide your feedback, and I'm sorry to hear that you've found the app confusing. Navigating a new app can certainly be difficult, and we're here to help with any questions you may have.

The purpose of the app is to create ads that will run on Facebook, right from within your Shopify admin. I'd like to find out what specific actions you had trouble with so that we can help you with those. I'll reach out to you via email, and you can feel free to reply there with any questions. Thank you! - Brie, Shopify Support