Reviews (5,783)

Overall rating
3.9
Counts per rating level
  • 57% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 23% of ratings are 1 stars
Edited July 11, 2020

Very confusing. My catalog products never work for some reasom. Trying to get some support . I called Shopify they said they can’t help me cuz it’s 3rd party smh.

Namaslay Collective
United States
10 minutes using the app
Meta replied August 6, 2020

Thank you for your feedback and taking the time to leave a review. I'd like to learn more about the issues you are having with your product catalogue so will be sending you a follow up email for us to discuss in detail. Veena, Shopify Support

Edited March 16, 2021

I used this app to help me promote my page and to boost my products. This tool is very useful and help me push my business both in shopify, facebook and instagram.

Prime Feathers Corporation
Philippines
15 minutes using the app
June 5, 2023

Useless app. My page is currently suspended just because I tried to use this app. Facebook is good at gossiping business but as far as eCommerce, they're horrible.

Nailsjobs by Zurno
United States
Over 4 years using the app
Meta replied June 14, 2023

Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support]

September 5, 2020

Just installed the app. It seems to integrate well with pages from facebook.
Good error handling and guidance was provided. Looking forward to see how it performs.

buyepics.com
Canada
Over 1 year using the app
September 19, 2020

this is the best app that connects instagram shop to my shopify.. it was all very limited due to my location which is Indonesia. But now its all good. Thanks a lot!!

SAMAPURA
Indonesia
3 months using the app
September 19, 2020

Super easy! The setup was easy to use and easy to connect to my shop. I think this will be a valuable tool for my commerce and a wonderful addition for my customers.

Bluebird Lacquer
United States
4 minutes using the app
November 13, 2020

so far so good- Working on behalf the client, it was fairly clear and did not need as much troubleshooting as the Square site store. Still need to see results so far

Henry Elfering Jewelry
United States
21 minutes using the app
November 29, 2020

Once I located my password, then it was easy to set up, connecting the various stores to create one easy vehicle for our daily posting, ads and shopping experience.

Lady Barbara Pinson Artist
United States
Almost 2 years using the app
February 2, 2021

i hope this connects once and for all, ive been having trouble when sharing my link on Facebook , it says site under development while in reality its up and running

Hania Bitar Jewelry
Jordan
26 days using the app
Meta replied February 3, 2021

Thanks for taking the time to leave a review. As you know merchant feedback is very important to us. I'd like to hear more details on the issue you are encountering to see how I can help. I will be sending you an email shortly to ask for more information. - Anna, Shopify Support

February 22, 2021

facebook commerce manager is fairly easy to use this as not been my first time setting this us it is difficult sometimes but this time when smooth for me thankfully

Fortitude
United States
Over 2 years using the app