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Tengo las cuentas conectadas y a veces se desconectan. Y ahora me encuentro que las cuentas comerciales conectadas, aparecen como que no las reconoce. I need help please!
Gracias por dejar un comentario y compartir su experiencia. Me gustaría saber más sobre los problemas que enfrenta actualmente para asegurarme de que está aprovechando al máximo la aplicación, por lo que le enviaré un correo electrónico en breve para discutirlo. - Anna, Shopify Support
Cannot create custom product sets for ads within the app. It's designed to set up all your facebook marketing initiatives in one place but isn't nearly comprehensive enough
Hi, there! Thanks so much for the review and for your feedback. I can definitely see how that would be helpful, and have passed that on to our developers as a feature request for the future. Thank you. - Brie, Shopify Support
I enjoyed that it was easy to establish with a good range of options. Looking forward to using it as another means of promoting our business and opening new sales channels.
handy app although it becomes frustrating when FB filters out products due to trigger words that they don't allow through their political correctness. this is a frustration
Hi there!
Charlotte here with Shopify Support. Thank you for taking your time to leave us a review. Although we at Shopify have no control over how Facebook filters products and product content based on their guidelines, I would be happy to reach out to you via email to help guide you in the right direction, and answer any questions you may have. I want to ensure you can make the most out of our app.
I look forward to chatting with you soon!
Charlotte | Shopify Support
I'm learning how to use a Facebook channel with my Shopify account and it has been very user friendly! I enjoyed the ability to sync my Facebook data to my Shopify account.
There were no bugs linking my Facebook and Shopify accounts. That's impressive for Facebook as the platform is usually a linking disaster with no customer support available.
It's working absolutely flawless with all pixel events getting connected & triggered correctly along with all product getting uploading on commerce manager & merchant centre.
I had a lot of trouble connecting my page for some reason. Finally got it linked after a year...best of luck folks! Linking to my instagram page turned out to be troublesome
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
It took me some time to finally figure it out and accurately install and enable it (a couple of weeks), but BY THE GRACE OF GOD I did get it eventually and it feels so great!
Easy to use app, no confusing dialog boxes, friendly too. Way better than most current apps, a business friendly app. I like this app because I did not have to copy and paste.
