Reviews (5,779)

Overall rating
3.9
Counts per rating level
  • 57% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 23% of ratings are 1 stars
November 29, 2020

I would like to advertise our products using Facebook & Instagram. I have a team of professionals working on the social media campaign and believe that by activating FB, we'll achieve desired objectives

Kumaoni Blessings
India
Over 1 year using the app
Edited March 3, 2021

Easy install to Shopify. We have no idea if connecting to FB will actually sell any more products. Oddly our Fb account gets knocked out evey 3-4 weeks and is always asking to be reconnected. Its a pain

Haven CANADA
Canada
Over 2 years using the app
October 23, 2020

So far so good. Setup appears to be pretty easy, now I’m just anxious to see it run/work. Would be nice to see a “FREE” introductory rate to make sure there are no kinks or issues, but here goes something

Fran's Bodycare
United States
14 days using the app
December 3, 2020

I used the Facebook app on Shopify to add Facebook shopping. It was so easy just a few clicks and I was done. But you do have to have a facebook business account to be set up already to finish this task.

RosieSensation's
United States
About 2 months using the app
August 17, 2020

This app hasn't worked for MONTHS. We have been waiting for an update for what seems like forever but nothing happens. We have contacted customer service multiple times only to be told it is in the works.

Mystic Supplies
United States
3 months using the app
Meta replied August 19, 2020

Thank you for sharing your feedback. The Facebook Shop and Instagram product tagging features will be added to this sales channel this year. I will be sending you an email shortly with more details. - Emily, Shopify Support

Edited August 20, 2020

Setting up this channel has been one of the most frustrating experiences ever -- and months in the making. I think I finally have everything set up, but its been painful. I hope the effort will be worth it!

African Bronze Honey Company Ltd.
Canada
Over 1 year using the app
Meta replied August 24, 2020

Thank your for sharing your experience setting up this app! I will be sending you an email shortly to learn more about any feedback that you may have. - Emily, Shopify Support

Edited February 4, 2021

I used this app to connect my store to the Facebook platform. The setup is a simple click when you use the integration installation feature. I'm happy with the app as I am learning how to better utilize it.

Tammise Market
United States
Almost 2 years using the app
September 29, 2020

Todo correcto excepto las políticas de venta de productos de contenido sexual. Vendo lencería y baño y muchos de mis productos son rechazados porque las imágenes tienen connotaciones sexuales según Facebook.

www.tucorseteria.com
Spain
8 minutes using the app
Meta replied September 30, 2020

Gracias por compartir tus comentarios! Facebook tiene un proceso de apelación para productos que cree que se han marcado incorrectamente. Le envié un correo electrónico y espero escuchar más de sus pensamientos pronto. - Abdalla, soporte de Shopify (Sent using a Translator)

March 29, 2021

This app seems to have the power to push feed to Facebook without approval. Be aware that any time you add a new product to your shopify store, Facebook publishes it on your timeline without letting you know!

Bed Bath Home - Whitehouse | Continental Linen
South Africa
Over 2 years using the app
Meta replied March 29, 2021

Hey there! Thank you for taking the time to leave us a review. I've sent along an email to you outlining how you can create products without them immediately publishing to Facebook. Let us know if you have any questions! - Jake, Support Specialist

Edited August 9, 2020

It is too difficult to maneuver, a lot of my products will not load to Facebook or Instagram and I do not understand why because the explanation is very vague, and the support option/help center is not helpful.

BOSSEGO
United States
11 months using the app