Facebook & Instagram

VERY VERY POOR, nothing will conect without hours of messing with settings, and once you think its figured out and working it stops.

I keep submitting my info over and over and over again and it keeps getting rejected because the address isn't the same. Can a business not move during it's 16 years of operation? There is no way to convey what should be logic and common sense for you to figure out, especially in the case of the document I've provided. The document I provided is one that is like a social security card, you keep the original safe for your entire life. In this case, the document is kept the entire life of the business. There's no getting a 'change of address' for this document. You people suck because if there was a way to include a note regarding the fact that I keep submitting this over and over and you call would read that note, my shop would be producing more revenue through you stupid platform and you'd be making money on ads because I would likely to choose to create them at that point given I can fully sell on the platform. But if you all can't understand an FEIN form and the FACT that it has my original business address on it from 16 years ago when I opened the business and that is the reason it is not the same as my address 16 years later??? My goodness..... SMH

This app is total trash, as is all of Meta's systems. Layer upon layer of settings, and nothing works. I'm going to try some other platform: Google Ad Words, Tik Tok, or X. Wow, I can't believe the level of junk this is, but I guess it makes sense because Facebook is also junk.

I am frustrated with submitting all the government documents to Facebook for verifying my store, but the papers have not been accepted. I don't provide these documents to my own or to Facebook's requirements; it is the government of Canada that I am frustrated with the process of submitting all the required government documents to Facebook to verify my store, but my submissions have not been accepted. The documents I provide are issued by the government of Canada for individuals applying for these services, not by my standards or Facebook's. As a result, my store is currently disabled, and I am feeling confused about the situation. It provides its documents to those applying for these services. My store is disabled. I'm confused.

the intergration takes way to long and you have to verify so much informaiton when everything fb needs is in shopify.

It is not working! I am not able to update my catalog?

I keep receiving notifications about an issue with my account, but all is OK. Very odd that they don't explain what it is about

It is very hard to navigate facebook and shopify. There's not clear instructions. As a boutique owner I want everything to go thru shopify. I'm unsure of which emails from facebook are spam or are legit.

Started off well but instructions unclear and I still can't see my shop after an hour of messing about.

The most terrible experience, First of all its not user friendly on top of it i have try to get approval and its seems like anti terrorist squad. it had become a nightmare just barely get approved to shop on instagram and Facebook.